Ticket for account charges but no contact or resolution yet in over 1 month
Initial contact on 13.9.17 was good, contacted evoice regarding an account charges error & being double charged for 3 separate accounts. However since then, I'm utterly disappointed by the lack of...
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Customer Support
eVoice
7 years ago
Hi Peter,
Thanks for taking the time to provide us with this feedback. We’re really sorry that your original enquiry has been mishandled, and you are yet to receive a satisfactory response from our team. We have escalated your support ticket with the management team and you can expect to hear from us within the next 24 hours.
I am struggling to get a voice mail connected to business hours only. Nobody wants to help me.
Customer Support
eVoice
7 years ago
Hi Dan,
Thank you for sharing your experience. We apologize for any inconvenience caused, your feedback is really important to us and we continually look for ways to enhance our customer’s experiences. Your feedback has been passed onto the relevant team and will be looked into ASAP. Thanks again!
Vi indsamler uafhængig feedback på vegne af de virksomheder, der samarbejder med os. Vores platform når kun ud til verificerede købere, så du kan være sikker på, at du læser anmeldelser fra rigtige kunder.
Kun kunder med købsbevis kan skrive en Feefo-anmeldelse. Det sikrer vi ved at tage kontakt til køberne lige efter deres transaktion.
Vi kontrollerer, at anmeldelserne kommer fra ægte kunder, ved at matche dem med et salg eller en transaktion. Folk bliver først inviteret til at skrive en anmeldelse, når de har købt noget hos virksomheden.
Vi kontrollerer, at anmeldelserne kommer fra ægte kunder, ved at matche dem med et salg eller en transaktion. Folk bliver først inviteret til at skrive en anmeldelse, når de har købt noget hos virksomheden.
