I ordered lights but requested the wrong extension cable Hazel contacted me and corrected the order. She also held up the order while I reviewed my requirements and increased it. I expected my order...
I have worked with DZD for over 35 years and was concerned when they became part of a larger group as I though the level of service would suffer.
However all my orders are very easy and quickly...
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Fiona
XmasDirect
5 years ago
Thank you so much for taking time to leave feedback. Christmas Direct are still very much a small, family run company which is why we have been able to dovetail so nicely with DZD. Customer service remains absolutely paramount to us and so I am delighted that you have found ordering etc easy. Thank you once again. Fiona
Produktanmeldelser
Fiona
XmasDirect
5 years ago
We have worked hard with the same factory over the last 15 years to create a really robust product, so I am delighted that you are pleased with it. kind regards Fiona
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