Thanks for your feedback. We’re really sorry to hear that your customer service experience wasn’t as expected. We’re working hard to ensure our team provide great service, but recognise we can't get it right every time. If you’d like us to look into your booking further please contact us via https://www.wotif.com/service/ and our team can investigate.
0
Del
Troværdig kunde
11 years ago
Tidier and easier to use than the old configuration.
0
Del
Troværdig kunde
11 years ago
So simple to use, everything you want to know is there and now you take…
So simple to use, everything you want to know is there and now you take AMEX!!! Yeay!!
0
Del
Troværdig kunde
11 years ago
I love that you can now just pay a deposit only, and balance to the hotel.
0
Del
Troværdig kunde
11 years ago
Worked perfectly - no problems.
0
Del
Troværdig kunde
11 years ago
I HAVE RATED YOU POOR ONLY BECAUSE I FOUND THE WEB SITE HARDER TO USE THAN…
I HAVE RATED YOU POOR ONLY BECAUSE I FOUND THE WEB SITE HARDER TO USE THAN PREVIOUSLY
JOHN
Wotif Australia
Wotif
11 years ago
Thanks for your feedback on our new layout.
We know our new look is quite different, but we’re confident that the new design will deliver more features and great deals to our customers. We really hope you’ll give it another go. If you’d like more information, please visit http://www.wotif.com/promo/new.
0
Del
Troværdig kunde
11 years ago
Found the site easy to use
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Del
Troværdig kunde
11 years ago
your rates are the same as everyone else....perhaps you need to offer the odd incentive…
your rates are the same as everyone else....perhaps you need to offer the odd incentive or reward now and then.
You also need to check out places that get bad reviews. One thing for the property to...
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0
Del
Troværdig kunde
11 years ago
I am still waiting for you to confirm my booking you said it would be confirmed…
I am still waiting for you to confirm my booking you said it would be confirmed within 24 hours and so far no response.
Flight booked 24/3/15
Itinerary no 13427147668
Booking Number Qantas 3GYG7K...
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Wotif Australia
Wotif
11 years ago
Thanks for your feedback. We recommend you check the junk or spam folder in your inbox, as some internet service providers filter junk mail differently. If you still can’t find it, simply visit the link below with your itinerary number and email address to find your itinerary online:
https://www.wotif.com/user/finditin
If your booking isn’t confirmed, please contact us at https://www.wotif.com/service/ so we can investigate.
0
Del
Troværdig kunde
11 years ago
I do not like the new format, but will keep trying.
Wish the hotels were listed in…
I do not like the new format, but will keep trying.
Wish the hotels were listed in "Stars" order like they were before.
Wotif is Australia’s favourite online travel destination offering a world of choice with accommodation, flights and packages. If you need help with your booking, chat now to our Virtual Agent
Vi indsamler uafhængig feedback på vegne af de virksomheder, der samarbejder med os. Vores platform når kun ud til verificerede købere, så du kan være sikker på, at du læser anmeldelser fra rigtige kunder.
Kun kunder med købsbevis kan skrive en Feefo-anmeldelse. Det sikrer vi ved at tage kontakt til køberne lige efter deres transaktion.
Vi kontrollerer, at anmeldelserne kommer fra ægte kunder, ved at matche dem med et salg eller en transaktion. Folk bliver først inviteret til at skrive en anmeldelse, når de har købt noget hos virksomheden.
Vi kontrollerer, at anmeldelserne kommer fra ægte kunder, ved at matche dem med et salg eller en transaktion. Folk bliver først inviteret til at skrive en anmeldelse, når de har købt noget hos virksomheden.
Wotif is Australia’s favourite online travel destination offering a world of choice with accommodation, flights and packages. If you need help with your booking, chat now to our Virtual Agent
