Hvordan indsamles Feefo-anmeldelser?

Vi indsamler uafhængig feedback på vegne af de virksomheder, der samarbejder med os. Vores platform når kun ud til verificerede købere, så du kan være sikker på, at du læser anmeldelser fra rigtige kunder.

Hvem kan skrive en Feefo-anmeldelse?

Kun kunder med købsbevis kan skrive en Feefo-anmeldelse. Det sikrer vi ved at tage kontakt til køberne lige efter deres transaktion.

Hvordan verificerer vi anmeldelser?

Vi kontrollerer, at anmeldelserne kommer fra ægte kunder, ved at matche dem med et salg eller en transaktion. Folk bliver først inviteret til at skrive en anmeldelse, når de har købt noget hos virksomheden.

Hvordan håndterer vi falske anmeldelser?

Feefo forhindrer folk i at skrive falske anmeldelser, fordi vi kun inviterer verificerede købere til at give feedback.

Wotif Anmeldelser | Kundeservice Anmeldelser af https://www.feefo.com/reviews/wotif-australia | Feefo

Viser alle 101,308 anmeldelser

Troværdig kunde

11 years ago

I have used Wotif regularly and exclusively for decades on a regular basis for booking 100's…

I have used Wotif regularly and exclusively for decades on a regular basis for booking 100's of hotels. I find the new web interface is very challenging. The old one was so very much better for doing...

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Wotif Australia

Wotif

11 years ago

Thanks for your feedback on our new site. The new design brings many new features and great deals that we were previously unable to offer. While we know it feels different, we’re confident that our customers will enjoy the new benefits on offer. If you’d like more information, please visit http://www.wotif.com/promo/new.

Troværdig kunde

11 years ago

everthing was good but i am unsure as to whether i am rating the booking…

everthing was good but i am unsure as to whether i am rating the booking system or the hotel... ??

Troværdig kunde

11 years ago

easy to use. Good phone assistance. Co-operative suppliers with wotif

Troværdig kunde

11 years ago

easy website to use, good on phone advice, suppliers like wotif

Troværdig kunde

11 years ago

We always check wotif first before making a booking and most of the time it…

We always check wotif first before making a booking and most of the time it is the best deal.

Troværdig kunde

11 years ago

easy to book with prompt email to confirm booking

Troværdig kunde

11 years ago

I was very disappointed. We arrived to a very unwelcoming front entrance with wet leaves all…

I was very disappointed. We arrived to a very unwelcoming front entrance with wet leaves all along the path that I nearly slipped on twice. Once in we went to turn move the coil heater away from the...

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Wotif Australia

Wotif

11 years ago

Thanks for your feedback. We’re really sorry to hear your hotel stay didn’t live up to your expectations. We’d really appreciate it if you could leave a hotel review, as this feedback is really valuable for other travellers when selecting a hotel for their next trip. To leave a hotel review, simply visit the link below to view your online itinerary and select ‘Review Your Hotel’ on the right hand side (note you’ll need your itinerary number and email address to view your online itinerary). Find itinerary online: https://www.wotif.com/user/finditin If you need to escalate the issues you faced, please get in touch with us via https://www.wotif.com/service/ and our customer support team will investigate further.

Troværdig kunde

11 years ago

I find it easy to use the site when looking for accommodation. The process to books…

I find it easy to use the site when looking for accommodation. The process to books easy and simple to follow. The range of accommodation is good for the budget buyer to more luxurious hotels.

Troværdig kunde

11 years ago

n/a

Troværdig kunde

11 years ago

Good but wanted to know who had parking couldn't find way to filter/search for.

Troværdig kunde

11 years ago

With the new changes to the bookings page, it is not clear as to where…

With the new changes to the bookings page, it is not clear as to where the information about the guest is supposed to go, and to where the person making the booking puts their information to ensure...

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Wotif Australia

Wotif

11 years ago

Thanks for your feedback. We're sorry to hear about the confusion caused during the booking process. If you would like to access your itinerary, simply visit the link below with your itinerary number and email address to find your itinerary online: https://www.wotif.com/user/finditin If your booking isn’t confirmed, please contact us at https://www.wotif.com/service/ and we'd be happy to investigate.

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