I returned a cardigan in early July and I have still not received the credit for my return. The package arrived torn and the cardigan had mildew stains on it.
Tony
WoolOvers
9 years ago
Thank you for your feedback, we use a third party service for returns from the USA so it can take a little longer to occasion. I will chase this through our Customer Service team to action the refund. I am very sorry for the delay.
Produktanmeldelser
Tony
WoolOvers
9 years ago
Thank you for your feedback, I am sorry that this has happened, this is very unusual issue that you have experienced. We will refund the item as soon as possible.
Overall, Wool Overs is a wonderful place to purchase sweaters/jumpers. I believe to be more competitive with other online websites your return policy should include return labels which are fully...
I just received my sweater - two days earlier than expected. It was, of course, well packed and arrived in perfect condition. Wool Overs is a great company!
These sweaters are beautifully made and I have ordered many both for myself and others as gifts! I have not been disappointed! They are a great wardrobe addition to wear almost anywhere.
Købsdato: 30/06/2016
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TC
Trusted Customer
Springfield, Illinois
9 years ago
Hvad Trusted Customer sagde om WoolOvers:
Usually good, this time a disappointment with zip thru cardigan..Two sizes larger than normal
Produktanmeldelser
Tony
WoolOvers
9 years ago
I do apologize that the size of the Zip Cardigan was too large, we do recommend to look at the size guide for all our garments to make sure that the correct size is selected. Please return the item and we will be happy to send out a smaller size.
Founded in 1989 at Country and Equestrian shows up and down the country, WoolOvers is now a world class knitwear brand, supplying over 1 million customers with women's and men's knitwear and accessories. The softest cashmere, the cosiest lambswool, the comfiest cotton, the finest merino wool... we are experts in natural knitwear and yarns and want to share nearly 30 years of experience with our customers..
Vi indsamler uafhængig feedback på vegne af de virksomheder, der samarbejder med os. Vores platform når kun ud til verificerede købere, så du kan være sikker på, at du læser anmeldelser fra rigtige kunder.
Kun kunder med købsbevis kan skrive en Feefo-anmeldelse. Det sikrer vi ved at tage kontakt til køberne lige efter deres transaktion.
Vi kontrollerer, at anmeldelserne kommer fra ægte kunder, ved at matche dem med et salg eller en transaktion. Folk bliver først inviteret til at skrive en anmeldelse, når de har købt noget hos virksomheden.
Vi kontrollerer, at anmeldelserne kommer fra ægte kunder, ved at matche dem med et salg eller en transaktion. Folk bliver først inviteret til at skrive en anmeldelse, når de har købt noget hos virksomheden.
Founded in 1989 at Country and Equestrian shows up and down the country, WoolOvers is now a world class knitwear brand, supplying over 1 million customers with women's and men's knitwear and accessories. The softest cashmere, the cosiest lambswool, the comfiest cotton, the finest merino wool... we are experts in natural knitwear and yarns and want to share nearly 30 years of experience with our customers..