Thank you for your feedback. Although we have changed our Courier service to Hermes they do offer a service where you can arrange for them to collect the parcel from home address. Should you require any assistance with this please do not hesitate our Customer Services Team on 0845 073 1044 who will be more than happy to help you.
Thank you for leaving such good feedback on WoolOvers. We always strive to offer excellent customer service and products to all our customers. So good to hear you feel we are doing things right!!!
Købsdato: 14/07/2016
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TC
Trusted Customer
Bristol
10 years ago
Hvad Trusted Customer sagde om WoolOvers:
Very good service
Købsdato: 14/07/2016
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Del
TC
Trusted Customer
Coventry
10 years ago
Hvad Trusted Customer sagde om WoolOvers:
Always quick and reliable
Produktanmeldelser
Købsdato: 14/07/2016
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Pålidelig kunde
10 years ago
Order despatched promptly. Order progress notified effectively.
Shipping to Sweden went very smoothly, and the products seem fine I especially appreciated knowing from the website that one of them tended to run large.
Unfortunately Woolovers now use hermes to deliver their products. Hermes in my area is awful, the courier is rude, objectionable and given to dumping my orders anywhere in a five mile radius of my...
Læs flere
Customer Services UK
WoolOvers
10 years ago
Thank you for leaving feedback regarding the new courier service WoolOvers now use. We regularly liaise with Hermes regarding any problems our customers experience and are always striving to provide a better service. We appreciate you taking the time to make us aware of these issues.
Telephone and online help was good when it was unclear as to which item I wanted to purchase and had received (old descriptive label still on carfigan)
Pålidelig kunde
10 years ago
I do not want to return the cardigan I merely wanted to convey my opinion that the quality is not as high as it was as when I first bought this cardigan. A year or so ago I also bought this cardigan in rose and felt then that the quality was not as good. I absolutely loved my old navy cardigan and if you could see it and feel it you would know what I mean. Thanks
Produktanmeldelser
Sharon, Customer Care Team
WoolOvers
10 years ago
We are sorry to hear that you are disappointed with the quality of your cardigan. We have changed the name of the garment but can assure you that we have not compromised on the quality of the yarn. We have updated the style of the buttons and we are sorry that the design is not to your taste. If you have not worn the cardigan, please return the item to us for a refund or exchange. If returning the item, we will check the quality as this may be an odd occasional garment that has slipped through our quality control process.
Founded in 1989 at Country and Equestrian shows up and down the country, WoolOvers is now a world class knitwear brand, supplying over 1 million customers with women's and men's knitwear and accessories. The softest cashmere, the cosiest lambswool, the comfiest cotton, the finest merino wool... we are experts in natural knitwear and yarns and want to share nearly 30 years of experience with our customers.
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Vi kontrollerer, at anmeldelserne kommer fra ægte kunder, ved at matche dem med et salg eller en transaktion. Folk bliver først inviteret til at skrive en anmeldelse, når de har købt noget hos virksomheden.
Vi kontrollerer, at anmeldelserne kommer fra ægte kunder, ved at matche dem med et salg eller en transaktion. Folk bliver først inviteret til at skrive en anmeldelse, når de har købt noget hos virksomheden.
Founded in 1989 at Country and Equestrian shows up and down the country, WoolOvers is now a world class knitwear brand, supplying over 1 million customers with women's and men's knitwear and accessories. The softest cashmere, the cosiest lambswool, the comfiest cotton, the finest merino wool... we are experts in natural knitwear and yarns and want to share nearly 30 years of experience with our customers.