Excellent service also great to get the samples in the post and choose from home. My black marble laminate floor was laid today and to say that I'm over the moon is an understatement. It's absolutely...
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Købsdato: 21/02/2022
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Del
EB
Eva Bowden
Bekræftet af Feefo
4 years ago
Hvad Eva Bowden sagde om Wood Floor Warehouse:
Excellent service thanks
Produktanmeldelser
Købsdato: 27/02/2022
0
Del
CG
Callista Green
Bekræftet af Feefo
4 years ago
Hvad Callista Green sagde om Wood Floor Warehouse:
Delivery driver was extremely rude, and some of the planks are damaged and have even been printed plain (without the colour I ordered)
Darren
Wood Floor Warehouse
4 years ago
I am very sorry to hear that the couriers driver was rude. We do have our own drivers for local deliveries, but like many businesses, we must rely on couriers for customers outside our delivery reach. Unfortunately we have little influence on their levels of customer service. I'm very sorry that the service was not as expected, and we will be passing your comments on.
Regarding the issues with your flooring, you are fully covered against any manufacturing defects. We can refund or replace any defective goods. I have passed your details to our customer service team who will be in touch to help.
Their service is good when it comes to ordering and delivery, but be prepared to pay hundreds if say you need to return your own flooring as its all left to you to pay your choice of couriers...
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Produktanmeldelser
Købsdato: 16/02/2022
0
Del
PP
Peter Fitzgerald-Peltier
Bekræftet af Feefo
Anstruther
4 years ago
Hvad Peter Fitzgerald-Peltier sagde om Wood Floor Warehouse:
Great selection and options, user friendly website and very informative. The buying process was flawless and delivery efficient and friendly. Very high quality laminate for a good affordable price....
Ordered 4 samples but 3 weeks later they have yet to arrive
Darren
Wood Floor Warehouse
4 years ago
I'm sorry to hear that these did not arrive. If any products do not arrive as expected, please simply contact our team who will be able to resolve it for you. To help, I have informed our customer service team who will be in contact today.
It was great to find this item here as none of the shops in my area were stocking that particular product. Delivery was a little delayed, but not an issue for me.
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