We ordered £600 worth of engineered wood flooring and used your tool to calculate how much we needed. Using the suggested technique for mixed floor board sizes we needed more narrow boards. I rang...
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Darren
Wood Floor Warehouse
4 years ago
I am sorry that we are unable to offer discounts above our advertised pricing. We work on extremely tight margins to ensure that our customers always have the lowest prices possible. As larger bulk buys require less packaging and processing per square metre, we offer improved prices on these orders. unfortunately we cannot apply this to small orders which are considerably more expensive to package and deliver per metre.
Our online calculator is used 1000's of times each day, and we have also double checked after reading your review. We can confirm it is 100% accurate.
Købsdato: 13/05/2022
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RD
romain derelle
Bekræftet af Feefo
4 years ago
Hvad romain derelle sagde om Wood Floor Warehouse:
delivery on time, only 1 laminate plank damaged out of 35.
All good.
Produktanmeldelser
Købsdato: 08/05/2022
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Pålidelig kunde
Bekræftet af Feefo
4 years ago
Ridiculous returns policy. Product is nothing like the picture.
Darren
Wood Floor Warehouse
4 years ago
I am sorry to hear that you are unhappy with our returns policy. It is very clearly displayed on our website, and is a very normal returns policy. All of our customers can of course return unused/ unopened items without any issue. Full details of our policy are highlighted in the delivery section of our website, available on every product page.
You did send any email, stating that you were unhappy with the rustic features of the flooring. This product is called "Rustic Parquet Oak" due to the very "rustic" features. The photos highlight this very clearly and the description puts extra emphasis on the rustic features. I am sorry that you missed this information on our website, and felt the need to leave us multiple bad reviews because of this.
I had many questions about my order before and after placing it. I found that the customer service staff were excellent, answering my queries quickly and clearly. Excellent service.
Vi indsamler uafhængig feedback på vegne af de virksomheder, der samarbejder med os. Vores platform når kun ud til verificerede købere, så du kan være sikker på, at du læser anmeldelser fra rigtige kunder.
Kun kunder med købsbevis kan skrive en Feefo-anmeldelse. Det sikrer vi ved at tage kontakt til køberne lige efter deres transaktion.
Vi kontrollerer, at anmeldelserne kommer fra ægte kunder, ved at matche dem med et salg eller en transaktion. Folk bliver først inviteret til at skrive en anmeldelse, når de har købt noget hos virksomheden.
Vi kontrollerer, at anmeldelserne kommer fra ægte kunder, ved at matche dem med et salg eller en transaktion. Folk bliver først inviteret til at skrive en anmeldelse, når de har købt noget hos virksomheden.
