High range of floors to choose from, every thing that I needed, friendly helpful staff
Købsdato: 25/05/2019
0
Del
Pålidelig kunde
7 years ago
Good:
- well laid out site
- sample service (for laminate floor) worked well and gave me an idea of what I would be buying
- friendly, human (i.e. non-call-centre robot) customer service when I hit...
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Darren
Wood Floor Warehouse
7 years ago
Hi Ian
Thank you for your feedback.
I am sorry to hear that your floor is not performing as it should. It comes with a full warranty and if it is coming apart due to any fault with the floor, it can, of course, be replaced for you free of charge.
However. this would be very unusual for any brand laminate floor that I have worked with. In my experience laminate floors coming apart are commonly down to site conditions. For example an uneven sub-floor can cause the joints to move and come apart.
Please contact me in head office on 02891 456611 at your earliest convenience and I can investigate this for you fully.
https://www.woodfloorwarehouse.co.uk/contact-us
Darren
Købsdato: 26/03/2019
0
Del
CU
Customer
7 years ago
Hvad Customer sagde om Wood Floor Warehouse:
Great service. Recomanded!
Købsdato: 07/05/2019
0
Del
CU
Customer
7 years ago
Hvad Customer sagde om Wood Floor Warehouse:
Very good communication, facilitated me when I left something out of original order and didn’t charge twice for delivery. Highly recommend
Købsdato: 01/05/2019
0
Del
CU
Customer
7 years ago
Hvad Customer sagde om Wood Floor Warehouse:
Customer Service was excellent, explained all the options and differences in floors very well and never felt pressured into buying. Overall extremely happy.
Købsdato: 25/04/2019
0
Del
Pålidelig kunde
7 years ago
The courier server in Galway city was terrible, otherwise very good
Darren
Wood Floor Warehouse
7 years ago
I'm sorry to hear about your courier. Unfortunately, this is something that we do not have control over.
I do hope that everything else exceeded your expectations.
Vi indsamler uafhængig feedback på vegne af de virksomheder, der samarbejder med os. Vores platform når kun ud til verificerede købere, så du kan være sikker på, at du læser anmeldelser fra rigtige kunder.
Kun kunder med købsbevis kan skrive en Feefo-anmeldelse. Det sikrer vi ved at tage kontakt til køberne lige efter deres transaktion.
Vi kontrollerer, at anmeldelserne kommer fra ægte kunder, ved at matche dem med et salg eller en transaktion. Folk bliver først inviteret til at skrive en anmeldelse, når de har købt noget hos virksomheden.
Vi kontrollerer, at anmeldelserne kommer fra ægte kunder, ved at matche dem med et salg eller en transaktion. Folk bliver først inviteret til at skrive en anmeldelse, når de har købt noget hos virksomheden.
