Excellency quality flooring great price and quick delivery despite present Covid situation
Produktanmeldelser
Købsdato: 30/04/2020
0
Del
CU
Customer
Bekræftet af Feefo
6 years ago
Hvad Customer sagde om Wood Floor Warehouse:
Whilst I would very seldom give a 5 you lost a further star at the end due to the mess up with the delivery which was confirmed both from your end and mine to be on Monday, but it arrived Thursday, 4...
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Darren
Wood Floor Warehouse
6 years ago
Hi Ashling
Thank you for your review. I'm sorry to hear that your order arrived earlier than expected. I can see on the paperwork that we did book it with the couriers for Monday as expected, but unfortunately during Covid-19, we have found almost all couriers to be less reliable than normal. I am sorry about that, but of course if any order does turn up early, just let us know and we can of course have it returned on the correct day for you.
Regarding the kerbside delivery, we did notify you about this in the email which included your delivery date , under the Important Information section. We do also state this in the delivery information on our website at https://www.woodfloorwarehouse.co.uk/delivery , which is displayed on every product just above the description.
Despite the inconvenience, I do hope that you enjoy your flooring and that it exceeds your expectation.
Kind regards
Darren
Produktanmeldelser
Købsdato: 30/04/2020
0
Del
Pålidelig kunde
Bekræftet af Feefo
6 years ago
Twas grand and fast delivery and products looked similar to site photos
Excellent service, and Brian recommended a laminate guillotine which was fantastic and saved me hours of cutting and clean up time.
I will continue to use Wood Floor Warehouse for my floors.
Produktanmeldelser
Købsdato: 29/04/2020
0
Del
Pålidelig kunde
Bekræftet af Feefo
6 years ago
Went over and above to accommodate during the current restrictions
Customer service is quality, love the laminate flooring and the delivery was slow (due to coronavirus) but was packaged nicely and delivery drivers were great. Very happy and would definitely order...
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