Online ordering process was really easy. Forgot to order underlay but phoned up and was able to add no issues. Great advice on products, recommendations were appropriate for what we were looking for...
No problem with the product with which I am very pleased.
Small problem with delivery in that having been told a few days before of a projected delivery date I then heard nothing before delivery of...
Was not impressed. Ordered some floor samples & after 12 days I phoned to see where they were & was told post office had probably list them. Ordered from Wickes instead. More reliable
Darren
Wood Floor Warehouse
6 years ago
I'm sorry to hear that you did not receive your samples. Samples are sent via Royal Mail and occasionally they can become lost in the post. As soon as we were informed we did offer to refund or resend these for you.
Excellent service. On the morning of delivery they rang to say that the underlay I had chosen was no longer available and they upgraded it to a more expensive one at no extra charge.
Vi indsamler uafhængig feedback på vegne af de virksomheder, der samarbejder med os. Vores platform når kun ud til verificerede købere, så du kan være sikker på, at du læser anmeldelser fra rigtige kunder.
Kun kunder med købsbevis kan skrive en Feefo-anmeldelse. Det sikrer vi ved at tage kontakt til køberne lige efter deres transaktion.
Vi kontrollerer, at anmeldelserne kommer fra ægte kunder, ved at matche dem med et salg eller en transaktion. Folk bliver først inviteret til at skrive en anmeldelse, når de har købt noget hos virksomheden.
Vi kontrollerer, at anmeldelserne kommer fra ægte kunder, ved at matche dem med et salg eller en transaktion. Folk bliver først inviteret til at skrive en anmeldelse, når de har købt noget hos virksomheden.
