This store looks disorganized, dirty and dated.
The staff were not friendly or welcoming and the lady behind the counter seemed to be telling the person taking orders off in Chinese / Vietnamese...
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Guest Relations
Wokinabox
7 years ago
Thank you for giving us feedback, we’re really sorry to hear that your experience didn’t live up to expectations. At Wokinabox, we are committed to continuously improving we will most certainly pass this feedback on and we will ensure that more training is provide.
Kind regards,
The Wokinabox Team
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Pålidelig kunde
7 years ago
Poor customer services unfriends staff
Guest Relations
Wokinabox
7 years ago
Thank you for giving us feedback, this is very important to us! We’re really sorry to hear that your experience didn’t live up to expectations. At Wokinabox, we are committed to continuously improving we will most certainly pass this feedback on and provide more training. If you would like to provide more details about your experience please email us at guestrelations@arconcepts.com.au.
Kind regards,
The Wokinabox Team
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Pålidelig kunde
7 years ago
Good food but too small a venue to give better service.
Service was slow and seemed even longer with the hard cold seats to sit on while waiting.
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Trusted Customer
7 years ago
Hvad Trusted Customer sagde om Wokinabox:
Speed of service at this Wok in a Box is always lengthy
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Trusted Customer
Canning Vale
7 years ago
Hvad Trusted Customer sagde om Wokinabox:
New sauces are bland
Always great service at Wok in a Box!
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Trusted Customer
7 years ago
Hvad Trusted Customer sagde om Wokinabox:
Too slow. I ordered before other people and their meals were served before mine! Quite a long wait and not the usual friendly service.
Guest Relations
Wokinabox
7 years ago
Thanks for the feedback. We're sorry to hear about your experience and we'll certainly follow up with the team to ensure that every member of staff at Kurralta Park are on top of their training.
Kind regards,
The Wokinabox Team
TC
Trusted Customer
7 years ago
I think that since I took the time to provide feedback you should provide some kind of discount voucher or incentive.
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Trusted Customer
7 years ago
Hvad Trusted Customer sagde om Wokinabox:
Kurralta Park Wokinabox rocks!
I adore the crew at the Kurralta Park Shopping Centre Wokinabox, I've been going there for years and will continue to do so. They're so lovely to me every time I go there and I pretty much always...
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Trusted Customer
Glandore
7 years ago
Hvad Trusted Customer sagde om Wokinabox:
Great Experiance
Great Customer Service, Always Seem To Be Happy, I’m Very Pleased
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Trusted Customer
7 years ago
Hvad Trusted Customer sagde om Wokinabox:
Good service, generous servings and freshly cooked
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Trusted Customer
7 years ago
Hvad Trusted Customer sagde om Wokinabox:
You can never fault the fantastic service supplied by May and Thu and the Duncraig store.
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