Hi Billy, we appreciate the feedback here, and we're sorry to hear the blades fell short of your expectations.
Upon reviewing, the noise you're referring to is likely from the wiper arm instead; it sounds like it's sitting slightly out of alignment. This is pretty common for older-gen vehicles.
We do have a 12-month warranty on all our blades, and we did reach out to offer further assistance with this. We've also processed the refund as you've requested.
Do let us know if we can assist further with anything else in the meantime.
Drive safe!
Cheers,
Wipertech Team
Produktanmeldelser
Jean
Wipertech AU
1 month ago
Hi Billy, we appreciate the feedback here, and we're sorry to hear the blades fell short of your expectations.
Upon reviewing, the noise you're referring to is likely from the wiper arm instead; it sounds like it's sitting slightly out of alignment. This is pretty common for older-gen vehicles.
We do have a 12-month warranty on all our blades, and we did reach out to offer further assistance with this. We've also processed the refund as you've requested.
Do let us know if we can assist further with anything else in the meantime.
Drive safe!
Cheers,
Wipertech Team
Hi , t
hank you for sharing your feedback with us. I'm really sorry to hear this, it is quite unusual for blades to fold at high speed.
We'd love the opportunity to make things right for you. If you'd like, we can arrange a replacement set or discuss other options to resolve this for you. Please let us know what works best for you, and we'll get it sorted as quickly as possible.
Your feedback is important and helps us improve. If you have any other questions or need further assistance, just let us know.
Drive safe!
Cheers,
Wipertech Team
When I put in my complaint, they responded immediately. Even when I went into PayPal to lodge a complaint, Wipertech had a response which led me to their customer service - putting a prompt end to...
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