Wipertech AU Anmeldelser

Hi , thank you for sharing your feedback with us. I'm really sorry to hear about your experience with our warranty support and the fitment issue with your wiper blades. Upon reviewing, your message on Monday was replied to on the next business day, Tuesday, and I can see that your replacement is already on its way. Please let us know how you go with the replacement and if you have any other questions or need further assistance. Take care and drive safe! Cheers, Wipertech Team

Hi, sorry to hear things haven't gone as smoothly as we'd have liked. I've done a review of your interaction. I can see you contacted us on Monday, and we did reach out the following day, Tuesday, to offer further assistance on your concern. Whilst we offer a comprehensive 1-year warranty that we'll always honour, we do sometimes recommend customers try strategies or send photos to fix any reported issues before organising replacements. This is less about avoiding a replacement and more about helping customers identify and tackle the root cause of the issue. Of course, if these suggestions ever don't help, we'll always happily organise a replacement or refund, and I can see that your refund has been processed already. If you have any other questions or need further assistance, just let us know. Cheers, Wipertech Team