Hvordan indsamles Feefo-anmeldelser?

Vi indsamler uafhængig feedback på vegne af de virksomheder, der samarbejder med os. Vores platform når kun ud til verificerede købere, så du kan være sikker på, at du læser anmeldelser fra rigtige kunder.

Hvem kan skrive en Feefo-anmeldelse?

Kun kunder med købsbevis kan skrive en Feefo-anmeldelse. Det sikrer vi ved at tage kontakt til køberne lige efter deres transaktion.

Hvordan verificerer vi anmeldelser?

Vi kontrollerer, at anmeldelserne kommer fra ægte kunder, ved at matche dem med et salg eller en transaktion. Folk bliver først inviteret til at skrive en anmeldelse, når de har købt noget hos virksomheden.

Hvordan håndterer vi falske anmeldelser?

Feefo forhindrer folk i at skrive falske anmeldelser, fordi vi kun inviterer verificerede købere til at give feedback.

Anmeldelser af William Russell

Viser alle 1,632 anmeldelser

Pålidelig kunde

Bekræftet af Feefo

2 years ago

Responsive, clear communication. Several years ago, I had to make use of my health insurance after a traffic accident. I was supported well throughout the entire process.

Angela Hurst

William Russell

2 years ago

Thank you for your generous rating and comments. We sincerely value your feedback and are really pleased to hear that you are happy with the service you have received from us and especially that we were able to assist you in your emergency situation.

Produktanmeldelser

Købsdato: 12/01/2023

James Macleod Baxter

Bekræftet af Feefo

2 years ago

Hvad James Macleod Baxter sagde om William Russell:

good responses to communications via agent but complications of claims for ongoing treatments a difficulty and constant high premium increases a challenge and WR not easily recognized in Australia

Angela Hurst

William Russell

2 years ago

Thank you for taking the time to leave us your feedback. We are really sorry to hear that you have had issues with claiming. We understand your concerns regarding increases in premiums, this is a greater issue affecting the medical insurance industry as a whole. We are constantly looking at ways that we can provide a comprehensive but affordable cover to our customers. Thank you again for getting in touch with us.

Produktanmeldelser

Købsdato: 22/11/2023

Severine Wider

Bekræftet af Feefo

2 years ago

Hvad Severine Wider sagde om William Russell:

Very easy process

The renewing process was very easy. They provided a comprehensive document that describe exactly the steps, what was included, and the price.

Angela Hurst

William Russell

2 years ago

Many thanks for your 5 star review. We are delighted to hear how pleased you are with the service that you have received and that it's been made easy for you. Thank you again for leaving us your feedback.

Købsdato: 12/02/2023

Pålidelig kunde

Bekræftet af Feefo

2 years ago

The renewal was dealt with swiftly and easily and Angela Hurst was excellent.

Angela Hurst

William Russell

2 years ago

Thank you for your kind review and comments. We're happy to have you with us as a William Russell member and we're pleased to help you with your plan. Please do get in touch should you ever need us!

Produktanmeldelser

Købsdato: 21/11/2023

Pålidelig kunde

Bekræftet af Feefo

2 years ago

Very responsive and helpful to questions.

Angela Hurst

William Russell

2 years ago

Many thanks for your review. We are delighted to hear that you are pleased with the service that you have received. Thank you again for leaving us your feedback.

Købsdato: 15/11/2023

Pålidelig kunde

Bekræftet af Feefo

2 years ago

very good insurance company

claim and feed back very fast, use many years, cover lots of country. renew easy.

Angela Hurst

William Russell

2 years ago

Many thanks for your 5 star review. We are absolutely delighted to hear how pleased you are with the service that you have received from our teams. We sincerely thank you again for taking the time to comment.

Produktanmeldelser

Købsdato: 24/11/2023

Gregory Andrew White

Bekræftet af Feefo

2 years ago

Hvad Gregory Andrew White sagde om William Russell:

fast and reasonable response times

Angela Hurst

William Russell

2 years ago

Thank you for your positive review and feedback. We are grateful you have taken the time to contact us and we’re pleased to hear that you are happy with the service you have received from us. We understand your point regarding the cost of cover which is a concern affecting the medical insurance industry as a whole, please understand that we constantly look at ways that we can provide a comprehensive but affordable cover to our customers.

Produktanmeldelser

Købsdato: 22/11/2023

Pålidelig kunde

Bekræftet af Feefo

2 years ago

Reliable and efficient

Just renewed

Angela Hurst

William Russell

2 years ago

Many thanks for taking the time to leave us your review. Please do get in touch and let us know if there is more we can do to assist.

Produktanmeldelser

Købsdato: 22/11/2023

Pålidelig kunde

Bekræftet af Feefo

2 years ago

Eficiency

Eficiencia

Angela Hurst

William Russell

2 years ago

Obrigado pela sua gentil avaliação e comentários. Temos o prazer de tê-lo conosco como novo membro da William Russell.

Produktanmeldelser

Købsdato: 22/11/2023

Fernando Ricardo De Sousa Campos Sequeira

Bekræftet af Feefo

2 years ago

Hvad Fernando Ricardo De Sousa Campos Sequeira sagde om William Russell:

Fortunately, I haven't had to use the insurance so far, so it's difficult to be able to evaluate the efficiency of the policy/service. In any case, in terms of policy renewal, this has been done...

Læs flere

Angela Hurst

William Russell

2 years ago

Thank you for your review and comments. We sincerely value your feedback and are really pleased to hear that you are happy with the service you have received from us so far. Please rest assured that we are always on hand to assist you along the way should you need us in the future. Thank you again for getting in touch.

Produktanmeldelser

Købsdato: 19/11/2023

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Feefo Trusted Service Awards

Vores uafhængige priser anerkender de bedste mærker inden for kundeservice. Vinderne findes ud fra de bedømmelser, de får fra deres kunder.

Hvad er Trusted Service Awards?

Hvorfor stole på Feefo-anmeldelser?

Læs mere om Feefo

William Russell Anmeldelser

Health Renewing MemberFlere anmeldelser af dette produktSe produktwebstedetThe communication is good and I trust this insurance company. The service is getting increasingly expensive, however. I understand that there is inflation, but even though I reside in a country where...Læs flere

Health Renewing MemberFlere anmeldelser af dette produktSe produktwebstedetWR not so well known in Australia so some difficulties faced when hospital or other attention needed urgently

Protection Renewing MemberFlere anmeldelser af dette produktSe produktwebstedetExcellent service and Angela Hurst was great.

Health Renewing MemberFlere anmeldelser af dette produktSe produktwebstedetrenew easy, price reasonable.

Health Renewing MemberFlere anmeldelser af dette produktSe produktwebstedetPremiums have gone too far over the past 2 years

Health Renewing MemberFlere anmeldelser af dette produktSe produktwebstedetPrevious occasional claims were treated adequately but not fully

Protection New MemberFlere anmeldelser af dette produktSe produktwebstedetBom serviço simpatia e rapidez

Protection Renewing MemberFlere anmeldelser af dette produktSe produktwebstedetI have been renewing the policy for the past years and I am happy with the policy coverage.

Hvordan indsamles Feefo-anmeldelser?

Hvem kan skrive en Feefo-anmeldelse?

Hvordan verificerer vi anmeldelser?

Hvordan håndterer vi falske anmeldelser?