The service was brilliant. We were so well looked after even being supplied with drinks of cold water on very hot days and the transport was so well organised.
Wendy Wu Tours
Wendy Wu Tours
11 years ago
Thank you for your wonderful comment and we are thrilled to hear you enjoyed your Angkor to the Bay tour. It is a pleasure to hear you have returned with many treasured memories of this unforgettable destination and look forward to welcoming you back on-board one of our tours in the future.
Kind regards,
Julia, Wendy Wu Tours
Produktanmeldelser
Købsdato: 26/11/2014
0
Del
Pålidelig kunde
11 years ago
Stephen Jordan was very helpful and gave excellent service.
Købsdato: 08/12/2014
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Del
Pålidelig kunde
11 years ago
Detailed knowledge and clear answers to my queries.
The management and organisation of the trip was excellent and we had a brilliant National Guide in David. Our only criticism was that the hotel in Beijing was not up to standard. The hotel was full...
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Wendy Wu Tours
Wendy Wu Tours
11 years ago
Thank you for your constructive comments and please rest assured these have been taken on-board for future improvements.We are delighted that you had an enjoyable experience overall and to read your kinds words of appreciation for your National ******, David.
Kind regards,
Polina, Wendy Wu Tours
Would have made life simpler if we had been told in advance we had to fill in arrival and departure forms at the airports in China. This led to delays getting through passport control. Hotel in...
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Produktanmeldelser
Købsdato: 25/11/2014
0
Del
Pålidelig kunde
11 years ago
Excellent service from start to finish. National and local guides were friendly and well informed.
Produktanmeldelser
Købsdato: 24/11/2014
0
Del
Pålidelig kunde
11 years ago
Have already given feedback on the form supplied to the National Guide in China
Excellent guide Addison but too many on tour and 'dining experiences ' were repetitive with no opportunity to sit in group smaller than ten. Cold food, with some using utensils in unhygienic manner....
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Wendy Wu Tours
Wendy Wu Tours
11 years ago
We would like to thank you for giving us some feedback regarding your tour experience and we are really sorry to hear of your disappointment with some aspects of the tour, especially about the food provided during the tour.
Meals in China traditionally comprise of a variety of small dishes placed on a ‘Lazy Susan’ for people to share. This works extremely well for our tours and allows our customers the opportunity to sample a variety of food and to choose dishes which appeal to them. We are sorry to hear you found the food repetitious but please rest assured your comments have been passed onto our office in China for the future improvements.
Your National ******, Addison, has reported to us that he advised the group about limited time for dinner to allow the opportunity to enjoy some evening shows and excursions but he will take your comments on board to improve his performance and provide our future clients with more relaxed tour pace.
We hope that overall you enjoyed your China Experience tour and returned with many happy memories of this fascinating destination.
Kind regards,
Julia, Wendy Wu Tours
Wendy Wu Tours is the UK’s Number 1 Tour Operator to China and Japan and a leading specialist tour operator to Southeast Asia, the Indian Subcontinent, Latin America, Central Asia, the Middle East and Europe.
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Vi kontrollerer, at anmeldelserne kommer fra ægte kunder, ved at matche dem med et salg eller en transaktion. Folk bliver først inviteret til at skrive en anmeldelse, når de har købt noget hos virksomheden.
Wendy Wu Tours is the UK’s Number 1 Tour Operator to China and Japan and a leading specialist tour operator to Southeast Asia, the Indian Subcontinent, Latin America, Central Asia, the Middle East and Europe.