Having only contacted one member of the Wendy Wu team I am pleased with the level of service provided.
I hope that this standard is continued when we travel to China.
Well organised by Go India.
When we arrived back in Delhi there was no information to our flight home the following day. We had to contact them.
Liz was extremely efficent. Our only problem was the...
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Wendy Wu Tours
Wendy Wu Tours
11 years ago
We are sorry to hear your flight to Goa was affected by a delay and that it was necessary for you to contact our agents in India for information about your flight home. We will pass your comments onto them. Thank you for your kind words about Liz and we hope you've returned with many happy and lasting memories of this unforgettable destination.
Kindest regards,
Lorraine, Wendy Wu Tours
Found Wendy Wu very efficient when booking the tour, checking flights etc. However we had a couple of queries when we received the confirmation invoice, including a room preference which had been...
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Wendy Wu Tours
Wendy Wu Tours
11 years ago
We are dissapointed to hear you have had an issue whilst booking. we do pride ourselves on our customer service so I have given you a call and Left a message with my direct dial.
Kindest regards,
Junior, Wendy Wu Tours
The only thing which I have to complain about is that the booking person said he would send me details of hotels we would be staying in on our tour and that hasn't happened yet. Otherwise he was...
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Wendy Wu Tours
Wendy Wu Tours
11 years ago
Thank you for you feedback in relation to your booking experience. Our office in China Confirm Hotels closer to your departure date and this information will all be included in your final documentation.
We apologise for any misunderstanding.
Kindest regards,
Junior, Wendy Wu Tours
Luke was very attentive to help organise our tour, including changing dates, hotels and rooms several times. He replied quickly and gave us confidence we had chosen the right company. Their...
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Wendy Wu Tours
Wendy Wu Tours
11 years ago
We at wendy wu tours are happy to hear you are looking forward to your trip and hope to hear how your tour was upon your return. luke will be happy to hear your kind comments!
Kind regards,
Junior, Wendy Wu Tours
Wendy Wu Tours is the UK’s Number 1 Tour Operator to China and Japan and a leading specialist tour operator to Southeast Asia, the Indian Subcontinent, Latin America, Central Asia, the Middle East and Europe.
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Vi kontrollerer, at anmeldelserne kommer fra ægte kunder, ved at matche dem med et salg eller en transaktion. Folk bliver først inviteret til at skrive en anmeldelse, når de har købt noget hos virksomheden.
Wendy Wu Tours is the UK’s Number 1 Tour Operator to China and Japan and a leading specialist tour operator to Southeast Asia, the Indian Subcontinent, Latin America, Central Asia, the Middle East and Europe.