All guides had excellent knowledge. We were sorry to loose Jacky due to the loss of his Mother, we all understood exactly what he was going through & he was very brave coming onto our tour bus to...
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Wendy Wu Tours
Wendy Wu Tours
11 years ago
Thank you for taking the time to post your review following your recent Wonders of China tour which you have returned from.
We were also very sad to hear the news about Jacky and we would like to thank you for your very kind words and for keeping Jacky in your thoughts during this very sad time for him.
We will be sure to pass your comments over to our China office who will in turn forward over to Jacky - Who will positively receive your kind words.
We hope you will be able to keep in touch with your other tour members who you will no doubt have shared some great memories with.
Kind regards,
Junior
tipping . would have been better if it had been included in price
Wendy Wu Tours
Wendy Wu Tours
11 years ago
thank you for taking the time to post your feedback about your experiences with us following your tour.
With regards to tipping, this amount can change and can vary, making it very difficult to incorporate into a flat cost and find the current practice was recommended and preferred by our customers, but we have duly noted your comments also.
Kind regards,
Junior
Excellent tour guides ensure that your needs are catered for and you get the full experience of the tour. All of the hotels and meals are very good and the internal flights and transfers are...
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Wendy Wu Tours
Wendy Wu Tours
11 years ago
Welcome home and thank you for taking the time and trouble to share your review with us following your recent Wonders of China tour which is one of our more popular tours with first time visitors.
Customer satisfaction is our top priority and it is all ways pleasant to receive compliments about the service we provide and hope to welcome you away again to other parts of China which are less traveled.
Also, thank you for recommending us as we rely on your continued support.
Kind regards,
Junior
But tiring! While we realise that in a tour of 15 days only there was much to cram in, just a little more time on some days to recover would have been welcome. One day we had to rise at 5.00am and...
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Wendy Wu Tours
Wendy Wu Tours
11 years ago
Welcome home from your recently completed Wonders of China tour which sounds like it was jam-packed tour!
Early starts can be common but more in line with 7-8 O'clock usually, but in some cases transportation or traffic congestion may heavily impact on times.
We really are pleased you have enjoyed yourself and come away with memories that will last a long time to come.
Kind regards,
Junior
Excellent tour guide and efficient HO organisation.
Found some of the restaurant staff to be extremely poor at service skills!
Wendy Wu Tours
Wendy Wu Tours
11 years ago
Thank you for taking the time to post your review following your Pursuit of Pandas tour which you have recently returned from.
We hope you enjoyed your tour despite your disappointment at dining in separate rooms from the general public in some restaurants.
As it is very common in Chinese culture to smoke during meal times, with this in mind and for the comfort and health of our passengers, your guide will often seat you in an separate dining room within the restaurant to avoid heavy smoke during your meal. Also your guide is always on hand and will address any disappointments relating to meals you may have if bought to his/her attention.
Kind regards,
Junior
Produktanmeldelser
Købsdato: 02/10/2015
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Pålidelig kunde
11 years ago
A very well organised tour with a brilliant national guide (Bruce).
Excellent promotional event at Castlefield Rooms in Manchester where we met previous WW holidaymakers. THEY were the best ambassadors for Wendy Wu. They couldn't speak highly enough of the quality...
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Wendy Wu Tours
Wendy Wu Tours
11 years ago
Welcome to the Wendy Wu family! Our customers provide us with the best insight into our tours and the service we offer and how we can improve.
We are delighted to hear that you have booked with us and are sure you have been given lots of tips from our previous customers who tend to travel with us on multiple occasions.
We are looking forward to leading your tour but not as much as you will be!
If you need anything or have any questions about your booking, please feel free to call or email us.
Kind regards,
Junior
Welcome home from your China Encounters tour, we are delighted to hear you have enjoyed your tour to China with us and are pleased to hear you have been recommending us to others based on your experience.
We also appreciate your feeling of wanting to spend all day at your favorite attractions which can be difficult with so much to see!
We hope to welcome you away again on a tour into more undiscovered parts of China in the not-too-distant future!
Kind regards,
Junior
Wendy Wu Tours is the UK’s Number 1 Tour Operator to China and Japan and a leading specialist tour operator to Southeast Asia, the Indian Subcontinent, Latin America, Central Asia, the Middle East and Europe.
Vi indsamler uafhængig feedback på vegne af de virksomheder, der samarbejder med os. Vores platform når kun ud til verificerede købere, så du kan være sikker på, at du læser anmeldelser fra rigtige kunder.
Kun kunder med købsbevis kan skrive en Feefo-anmeldelse. Det sikrer vi ved at tage kontakt til køberne lige efter deres transaktion.
Vi kontrollerer, at anmeldelserne kommer fra ægte kunder, ved at matche dem med et salg eller en transaktion. Folk bliver først inviteret til at skrive en anmeldelse, når de har købt noget hos virksomheden.
Vi kontrollerer, at anmeldelserne kommer fra ægte kunder, ved at matche dem med et salg eller en transaktion. Folk bliver først inviteret til at skrive en anmeldelse, når de har købt noget hos virksomheden.
Wendy Wu Tours is the UK’s Number 1 Tour Operator to China and Japan and a leading specialist tour operator to Southeast Asia, the Indian Subcontinent, Latin America, Central Asia, the Middle East and Europe.