I thought the booking process was very easy and informative th err . Operators were very. Pleasant and very helpful
Wendy Wu Tours
Wendy Wu Tours
10 years ago
Thank you for taking the time to feedback on your service with Wendy Wu Tours thus far and for your kind comments.
We trust that you will have a fantastic time on your Majestic Yangtze tour with us!
If you have any future queries regarding your trip, please don't hesitate to contact us.
Kind regards,
Shanice
The tour was well organised but "full on" with up to 6 events per day. We felt the boat (Liana) used by Victoria Cruises needed urgent refurbishment. The boat used on the River Li was a rust bucket...
Læs flere
Wendy Wu Tours
Wendy Wu Tours
10 years ago
Thank you for your feedback, we are pleased to hear that you overall enjoyed your trip with us.
We would also like to thank you for your constructive feedback given regarding your vessels.
Our customers are our top priority and we will duly note your points made.
Kind regards,
Shanice
Beijing Guide was pushy in wanting people to go on the Optional Trips and seemed to be telling us off for not going, possible loss in translation. Everything else went as smooth as clockwork. Staff...
Læs flere
Wendy Wu Tours
Wendy Wu Tours
10 years ago
Thank you very much for your amazing comments regarding our staff here at Wendy Wu tours and your tour - here at Wendy Wu Tours we value our customers highly and all feedback given !
Our guides aim to ensure that everyone on our tour is able to take full advantage of the great optional extras on offer, however we apologise if this came off as excessive and will take your comments on board.
We look forward to welcoming you or any of your recommended friends or family on tour with us in the future.
Kind regards,
Shanice
The national guide, Jacky Zhang, was excellent. Hotels were all comfortable, transport arrangements worked smoothly, restaurant meals (with one exception, which wasn't really their fault) were good.
Wendy Wu Tours
Wendy Wu Tours
10 years ago
Thank you very much for posting your feedback and sharing your kind comments regarding your national guide Jacky.
We are delighted that you enjoyed your 'Wonders of China' tour and hope to see you again soon in the near future!
Kind regards,
Shanice
Liz was incredibly helpful throughout all my dealings with her. The only comments i have is that initially only details of day not night flights for the return journey were given. Excellent customer...
Læs flere
Købsdato: 20/10/2015
0
Del
Pålidelig kunde
11 years ago
The best holiday , Simon our national Guide was excellent,
Very good explanations of options. But i was puzzled over airline upgrades when a one way upgrade to economy premium cost more than twice the upgrade for a return journey. But I guess this is an...
Læs flere
Wendy Wu Tours
Wendy Wu Tours
10 years ago
Thank you for booking with us and we are delighted you have decided to travel with us on which promises to be a fascinating experience.
With regards to your upgrades, your booking agent will always look for the best flights at the time depending on availability.
Kind regards,
Junior
LIsa has been extremely helpful in answering my queries and helping me through the booking process. We have travelled with Wendy Wu before and look forward to our next holiday.
Excellent service as usual from Wendy Wu. Questions answered immediately by knowledgeable Advisor and dates and prices available very quickly.
Barbara Kucas
Wendy Wu Tours is the UK’s Number 1 Tour Operator to China and Japan and a leading specialist tour operator to Southeast Asia, the Indian Subcontinent, Latin America, Central Asia, the Middle East and Europe.
Vi indsamler uafhængig feedback på vegne af de virksomheder, der samarbejder med os. Vores platform når kun ud til verificerede købere, så du kan være sikker på, at du læser anmeldelser fra rigtige kunder.
Kun kunder med købsbevis kan skrive en Feefo-anmeldelse. Det sikrer vi ved at tage kontakt til køberne lige efter deres transaktion.
Vi kontrollerer, at anmeldelserne kommer fra ægte kunder, ved at matche dem med et salg eller en transaktion. Folk bliver først inviteret til at skrive en anmeldelse, når de har købt noget hos virksomheden.
Vi kontrollerer, at anmeldelserne kommer fra ægte kunder, ved at matche dem med et salg eller en transaktion. Folk bliver først inviteret til at skrive en anmeldelse, når de har købt noget hos virksomheden.
Wendy Wu Tours is the UK’s Number 1 Tour Operator to China and Japan and a leading specialist tour operator to Southeast Asia, the Indian Subcontinent, Latin America, Central Asia, the Middle East and Europe.