Wendy Wu Tours Anmeldelser

We are constantly striving to satisfy our customers' needs so thank you for your feedback. We are pleased to hear that you found our guides punctual and knowledgeable and that you were impressed with the overall itinerary on your private tour with us. Thanks for your additional comments. In our tour dossier's that we send to our customers prior to departure, the aim of this is to show you the physical activities involved in sightseeing and travelling during the tour. We recommend that all passengers read this document to ensure the itinerary is suitable for their interests and physical capabilities. We are sincerely apologetic if you feel as if some of the walking was too strenuous. We hope you enjoyed your time on the Yangtze River. The ship on your cruise has been rated as 5* by the Chinese authorities, however we regret if it did not meet your expectations. Thank you for choosing Wendy Wu - we hope to welcome you back on tour with us again! Kind regards, Shanice

Thank you for sharing your valuable review with us. Cruising along the Halong Bay is a tranquil experience and it is gratifying to hear that you thoroughly enjoyed your overnight stay aboard your traditional junk boat. As a result of feedback such as yourselves we have now included this night in our 2016 Vietnam Panorama tour! Thank you for choosing Wendy Wu once again and we hope to welcome you back on your third tour with us! Kind regards, Shanice

Thank you for your review and for joining us on our China Experience tour! We can definitely see that each guide added value to your time on tour which is amazing to hear. We look forward to passing your feedback onto your guides so they know what a huge impact they had on enhancing your trip! Hoping to see you in the near future and exceeding your expectations once again! Kind regards, Shanice

We are sorry to hear you have been unwell and we truly hope you have now fully recovered. The health and wellbeing of our customers is our top priority and great care is taken to ensure all elements of our holidays comply with all the necessary health and safety regulations. As we advised your Travel Agent, we will investigate this as a matter of urgency and contact you again at the earliest opportunity. In the meantime, please feel free to get in touch with a member of our Customer Care team if you have any queries. Kind regards, Lorraine