Staff should be able to answer each other's phone (direct lines) if the person is out or away from the office.
Pålidelig kunde
10 years ago
The previous one tour we made to Vietnam was excellent, I hope my next one to Cambodia will be as good.
Wendy Wu Tours
Wendy Wu Tours
10 years ago
Thank you for booking with Wendy Wu tours - we are pleased to learn that your last tour with us was an excellent one.
Sorry to hear that you had initial difficulties contacting a specific member of our team. Direct lines are for individual members of staff, however we have a freephone number that you can call if you have any queries and we will be more than happy to assist.
Wendy Wu look forward to exceeding your expectations once again on your 'Around Cambodia' tour with us next year.
If you have any further inquiries please contact our Operations team on 0800 630 0888.
Kind regards,
Shanice
Købsdato: 13/12/2015
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Pålidelig kunde
10 years ago
Very good tour a trip of a lifetime for us all excellent
tour manager KEN was excellent and a real asset to the company and clearly tried his best to look after everyone
Wendy Wu Tours
Wendy Wu Tours
10 years ago
Welcome home! Thank you for taking the time to send us your experiences following your recent trip.
We were very pleased to hear your comments relating to your guide Ken, who will be pleased you enjoyed your time with him in China.
Thank you for your additional comments regarding your itinerary and your constructive feedback relating to your itinerary.
If you have any additional comments or recommendations on how your itinerary could be improved, please feel free to contact us @ Customer@wendywutours.co.uk and we will be glad to hear any recommendations.
Kind regards,
Junior
Another great trip with Wendy Wu! The guides were informative and friendly, hotels good quality, food scrummy, all transfers were on time and well organised.
Wendy Wu Tours
Wendy Wu Tours
10 years ago
Thank you for taking the time to provide us with your feedback.
Welcome back on tour with us! We are incredibly gratified to learn that you had such a wonderful time with your group, the guides, enjoying the local cuisine, hotels and service throughout!
We all hope your happy memories last for many more years to come and we look forward to seeing you on tour with us again soon.
Kind regards,
Shanice
The itinerary could have been better planned to included more interesting and historic sites, particularly in Turpan. And annoying that we missed the Sunday market in Kashgar when it would have been...
Læs flere
Wendy Wu Tours
Wendy Wu Tours
10 years ago
Thank you for taking the time to leave your feedback and sharing your experience from your recent tour with us.
We regret that we were not made aware of your preference to stay an additional night in Kashgar. Nonetheless we are pleased to see that overall you have rated the overall product received as excellent and service as good!
We have duly noted your comments and thank you for your constructive feedback.
Kind regards,
Shanice
Wendy Wu Tours is the UK’s Number 1 Tour Operator to China and Japan and a leading specialist tour operator to Southeast Asia, the Indian Subcontinent, Latin America, Central Asia, the Middle East and Europe.
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Vi kontrollerer, at anmeldelserne kommer fra ægte kunder, ved at matche dem med et salg eller en transaktion. Folk bliver først inviteret til at skrive en anmeldelse, når de har købt noget hos virksomheden.
Wendy Wu Tours is the UK’s Number 1 Tour Operator to China and Japan and a leading specialist tour operator to Southeast Asia, the Indian Subcontinent, Latin America, Central Asia, the Middle East and Europe.