Hi Gordon,
If the filter is fully activated you should be able to empty the bottle in less than one minute.
If you have further issues please contact us on info@watertogo.international and we'll do our utmost to resolve the problem
Fast delivery and excellent after sales service .
The filter makes water taste good as well as filtering undesirables from it. Great for use both in hotels abroad, where the water often has a "tang" ...
I ordered one black and one bottle with filters, and received only one filter. I paid the same amount for both bottles
Dave Shanks
Water-to-Go
3 years ago
Good Morning, We are sorry about the issue you have reported back to us. We will remedy this immediately and send via DPD so that you receive the missing filter immediately.
Great service - my first delivery did not arrive. I thought it was the Christmas post/ strikes etc. Anyway when I contacted water to go they sent me a duplicate order by courier as we were heading...
First class service and customer support. I ordered a bottle that should have come with a spare filter. Unfortunately the bottle arrived without the spare filter. Reported to customer service and a...
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