Hvordan indsamles Feefo-anmeldelser?

Vi indsamler uafhængig feedback på vegne af de virksomheder, der samarbejder med os. Vores platform når kun ud til verificerede købere, så du kan være sikker på, at du læser anmeldelser fra rigtige kunder.

Hvem kan skrive en Feefo-anmeldelse?

Kun kunder med købsbevis kan skrive en Feefo-anmeldelse. Det sikrer vi ved at tage kontakt til køberne lige efter deres transaktion.

Hvordan verificerer vi anmeldelser?

Vi kontrollerer, at anmeldelserne kommer fra ægte kunder, ved at matche dem med et salg eller en transaktion. Folk bliver først inviteret til at skrive en anmeldelse, når de har købt noget hos virksomheden.

Hvordan håndterer vi falske anmeldelser?

Feefo forhindrer folk i at skrive falske anmeldelser, fordi vi kun inviterer verificerede købere til at give feedback.

Voyager Insurance Services Anmeldelser

http://www.voyagertravelinsurance.co.uk

ENESTÅENDE

Service

4.7

178

227

bedømmelseri det seneste år

Viser alle 2,540 anmeldelser

Pålidelig kunde

Bekræftet af Feefo

5 days ago

Good communication and very polite

Pålidelig kunde

Bekræftet af Feefo

7 days ago

Happy with

Good comunication and good value for money

Pålidelig kunde

Bekræftet af Feefo

11 days ago

Travel Insurance

I was able to speak with the same person for my initial quote and when finally taking out the policy. This included ringing the customer service number and asking for him to call me back on 2...

Læs flere

Ian

Bekræftet af Feefo

12 days ago

Hvad Ian sagde om Voyager Insurance Services:

All you require in one place for travelling

Easy straight forward and covered everything i required for travelling around Europe

Reuben

Bekræftet af Feefo

13 days ago

Richard

Bekræftet af Feefo

GBR

17 days ago

Hvad Richard sagde om Voyager Insurance Services:

Polite, competitive prices and helpful

Very helpful, and thorough.

Pålidelig kunde

Bekræftet af Feefo

18 days ago

Parson's Egg

excellent but the proof of the pudding will be in the eating - just hoping I don't have to find out how difficult it could be to make a claim!

Christine

Bekræftet af Feefo

26 days ago

Pålidelig kunde

Bekræftet af Feefo

26 days ago

Breakdown insurance

Very helpful advisor. I took out 12 months breakdown insurance. This was done over the phone as I couldn’t access the internet site at the time.

George

Bekræftet af Feefo

GBR

27 days ago

Hvad George sagde om Voyager Insurance Services:

Not a good start

Tried to contact the number 3 times to sort a couple of queries before buying policies, couldn’t get through so gave up, emailed twice, no reply got a phone call 2/3 days later Hope It’s better...

Læs flere

Marketing Assistant

Voyager Insurance Services

27 days ago

Dear George, We are pleased that you were able to arrange cover online for your trip. However, we apologise for the difficulties you experienced when trying to contact our customer service team and that you did not receive a prompt response to your email. This falls below our usual expectations in terms of customer service. Unfortunately, when you attempted to contact us on 1st June, our phone lines were experiencing a particularly high volume of enquiries following the weekend, which unfortunately resulted in longer wait times. We strive for a high standard of service, and we are disappointed that we were unable to provide this to you on this occasion. Thank you for bringing this to our attention. Your feedback is important to us, and we will use it to help improve our service in the future. Yours sincerely, The Voyager Team

Har du ikke modtaget en invitation til en anmeldelse?

Feefo Trusted Service Awards

Vores uafhængige priser anerkender de bedste mærker inden for kundeservice. Vinderne findes ud fra de bedømmelser, de får fra deres kunder.

Hvad er Trusted Service Awards?

Hvorfor stole på Feefo-anmeldelser?

Læs mere om Feefo