Volvo Car Insurance er ikke længere en aktiv Feefo-kunde
Viser alle 432 anmeldelser
Pålidelig kunde
Bekræftet af Feefo
2 years ago
the process could have been easier
I was not kept as well informed as to the progress of my claim by my claim handler and he didn't call back when he said that he would.
Customer Care
Volvo Car Insurance
2 years ago
Many thanks for providing such valuable feedback.
I am so sorry that on this occasion our normal high level of service was not met and that you were not kept up to date with regular communication and your calls not returned. We do take this very seriously and will be addressing this with the file handlers and their line managers to ensure that this poor level of service is addressed. Once again, many thanks for bringing this to our attention.
0
Del
Pålidelig kunde
Bekræftet af Feefo
2 years ago
Generally very happy
Very well in general
0
Del
Pålidelig kunde
Bekræftet af Feefo
2 years ago
An excellent professional service
Kept me updated along the way and returned my car in a showroom condition
0
Del
ER
Eric
Bekræftet af Feefo
Wimborne, Dorset
2 years ago
Hvad Eric sagde om Volvo Car Insurance:
Yet to confirm you have accepted a no-fault claim.
Accident report forms did not have a return envelope, hence wrong address used initially and forms returned!
Accident team could only return call...
Læs flere
0
Del
Pålidelig kunde
Bekræftet af Feefo
2 years ago
Very smooth experience. Everything happened with no fuss
0
Del
Pålidelig kunde
Bekræftet af Feefo
2 years ago
Unnecessary
Poor quality hire car
Need better communication
1
Del
RO
Robert
Bekræftet af Feefo
Bridgnorth
2 years ago
Hvad Robert sagde om Volvo Car Insurance:
Not impressed at all
I thought the claim took far too long ( nobody else was involved & I had a high excess to contribute) plus I had to chase my claim up 3 times, which means being on hold to 3 different parties. Volvo...
Læs flere
1
Del
Pålidelig kunde
Bekræftet af Feefo
2 years ago
Very helpful and efficient friendly staff
Very efficient and staff very helpful throughout a difficult time.
0
Del
AN
Andrew
Bekræftet af Feefo
Badluarach
2 years ago
Hvad Andrew sagde om Volvo Car Insurance:
Excellent service
Excellent service and communication. Vehicle recovered, repaired and delivered. Hire car available from day one until my vehicle repaired and returned
0
Del
CA
Carole
Bekræftet af Feefo
Dundee
2 years ago
Hvad Carole sagde om Volvo Car Insurance:
Excellent service from the start and most efficient, repair done to a high standard and in a short period of time,
Vi indsamler uafhængig feedback på vegne af de virksomheder, der samarbejder med os. Vores platform når kun ud til verificerede købere, så du kan være sikker på, at du læser anmeldelser fra rigtige kunder.
Kun kunder med købsbevis kan skrive en Feefo-anmeldelse. Det sikrer vi ved at tage kontakt til køberne lige efter deres transaktion.
Vi kontrollerer, at anmeldelserne kommer fra ægte kunder, ved at matche dem med et salg eller en transaktion. Folk bliver først inviteret til at skrive en anmeldelse, når de har købt noget hos virksomheden.
Vi kontrollerer, at anmeldelserne kommer fra ægte kunder, ved at matche dem med et salg eller en transaktion. Folk bliver først inviteret til at skrive en anmeldelse, når de har købt noget hos virksomheden.
