Excellent service and communication from Viva holidays especially Andrew who patiently put up with all my emails and questions. Everything was so well organised from beginning to end, flights,...
We do value our customer’s feedback very highly and rely on such comments to allow us a real insight into the service we provide. In light of this, all of the points you have raised have been recorded in order that we can identify any areas for improvement. We will make sure we select All - Inc hotels very carefully in the future.
Yours sincerely
Viva Holidays
Produktanmeldelser
Købsdato: 15/09/2014
0
Del
Pålidelig kunde
Bekræftet af Feefo
11 years ago
Very easy to do business - first rate holiday!
Produktanmeldelser
Købsdato: 02/08/2014
0
Del
Pålidelig kunde
Bekræftet af Feefo
11 years ago
Excellent
Produktanmeldelser
Købsdato: 14/08/2014
0
Del
Pålidelig kunde
Bekræftet af Feefo
11 years ago
Excellent would be more than happy to use you again
Produktanmeldelser
Købsdato: 18/08/2014
0
Del
Pålidelig kunde
Bekræftet af Feefo
12 years ago
Could have done with more information on tube/bus services
I was very impressed by their willingness to sort out complications relating to train tickets that failed to arrive by post. They made alternative arrangements despite the fact we had already left...
I found getting information out of the company's contact person in the office quite similar to trying to get blood out of a stone: the hotel address was not on the booking details sent to me and when...
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Viva Holidays
Viva Holidays
12 years ago
Thank you for bringing this issue to our attention.
We do value our customer’s feedback very highly and rely on such comments to allow us a real insight into the service we provide.
In light of this, all of the points you have raised have been recorded and if you wish to discuss the matter further please email us on support@viva-holidays.co.uk and one of our Customer Service Representative will be in touch with you.
Viva Holidays
Vi indsamler uafhængig feedback på vegne af de virksomheder, der samarbejder med os. Vores platform når kun ud til verificerede købere, så du kan være sikker på, at du læser anmeldelser fra rigtige kunder.
Kun kunder med købsbevis kan skrive en Feefo-anmeldelse. Det sikrer vi ved at tage kontakt til køberne lige efter deres transaktion.
Vi kontrollerer, at anmeldelserne kommer fra ægte kunder, ved at matche dem med et salg eller en transaktion. Folk bliver først inviteret til at skrive en anmeldelse, når de har købt noget hos virksomheden.
Vi kontrollerer, at anmeldelserne kommer fra ægte kunder, ved at matche dem med et salg eller en transaktion. Folk bliver først inviteret til at skrive en anmeldelse, når de har købt noget hos virksomheden.
