Hello! We have looked into your order and can confirm that Royal Mail delivered this item, on the 25th at 10:07am after you placed the order on the 21st. If you have not received your item, please get in contact with us at your earliest inconvenience so we can put this right!
Pålidelig kunde
6 years ago
Arrived today, either Royal mail are to blame or used as an excuse for not receiving item. No proof offered confirming any attempt by royal mail to deliver item. 10 days waiting and several phone calls followed by blaming RM. Only changing my review
because customer services sorted out order but not worth the hassle.
Have tried to contact them by Phone AND email, they dont answer the phone or reply to emails, the juice was advertised as aniceed, tastes like mouthwash
Dale
Vapoholic
6 years ago
Hi Phillip. You contacted us on Friday the 24th of January through our website to say that, in your opinion, this flavour tastes like toothpaste. We replied back on the Monday the 27th of January to advise to let the eliquid to breathe for a couple of days as the menthol might be too strong for your liking (The breathing period will lessen the strength of the menthol element). We haven't heard anything back from you since then.
Please feel free to get back in touch to discuss further.
VC
Verified Customer
6 years ago
dear sir/madam I have had NO responce from you at all
VC
Verified Customer
6 years ago
Vapoholic have telephoned me today to clear up any misunderstanding and replace said fluid
Produktanmeldelser
Dale
Vapoholic
6 years ago
Hi Phillip. You contacted us on Friday the 24th of January through our website to say that, in your opinion, this flavour tastes like toothpaste. We replied back on the Monday the 27th of January to advise to let the eliquid to breathe for a couple of days as the menthol might be too strong for your liking (The breathing period will lessen the strength of the menthol element). We haven't heard anything back from you since then.
Please feel free to get back in touch to discuss further.
VC
Verified Customer
6 years ago
Telephoned me today with offer of replacement, happy with resolution
Købsdato: 20/01/2020
0
Del
Pålidelig kunde
6 years ago
Speedy, good value, good service. Have purchased many times from them.
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