Ordered starter pack but they forgot to include CBD e-liquid, HOWEVER, when I sent a message to advise they got it out to me the next day so excellent service overall
I had to wait 10 days for delivery and when I emailed to ask about my product I was told I would have to wait another 14 days for them to contact the delivery company, it finally arrived but there...
Læs flere
Miri
Vapoholic
5 years ago
Hi Matt,
Thank you for taking the time to leave a review. We are so sorry to hear that your order took longer to arrive than it should have, this is something we have thoroughly looked into and are always happy to provide compensation for!
Unfortunately, we do have to wait 14 days from the original order date in order to report the parcel as missing with Royal Mail - we do understand how frustrating this can be.
I can see that your replacements for the missing bottles have been sent out today with express delivery. Please do let us know if there's anything else we can do to improve your experience with us!
Produktanmeldelser
Købsdato: 14/06/2021
0
Del
JM
Jodie Mottram
5 years ago
Hvad Jodie Mottram sagde om Vapoholic:
Good taste and value
Produktanmeldelser
Købsdato: 10/06/2021
0
Del
KM
kristian morris
5 years ago
Hvad kristian morris sagde om Vapoholic:
took over a week for my order to arrive
Miri
Vapoholic
5 years ago
Hello Kristian,
Thank you for the feedback! We are so sorry to hear that you experienced some delays with delivery times. This is something we have made considerable investments to improve and can now say that our delivery times are better than ever for all your future orders!
Produktanmeldelser
Miri
Vapoholic
5 years ago
Hello,
Thanks for the review, some flavours aren’t for everyone. Remember, we have all of our flavours available in a 10ml 99p sample size so you can try it out before you purchase a large bottle.
Købsdato: 13/06/2021
0
Del
CS
Ceri Stallard
5 years ago
Hvad Ceri Stallard sagde om Vapoholic:
Thank u!!!! 5 stars it early post it worth it new vape I am enjoying every bits 😊
Took ages to come and is more expensive than the juice at my local vape shop support local business who don’t take the piz
Miri
Vapoholic
5 years ago
Hi Matt,
Thank you for taking the time to leave a review. We are very competitively priced within the industry for premium quality, true high strength CBD. If you would like to shop elsewhere for your CBD, we would always recommend checking to see if they have been third-party lab tested and are regulated with the MHRA before making your purchase to see if their cheaper prices equal the same level of premium quality as ours.
I can see that your order arrived 2 days after it was dispatched, I'm afraid we can't speed up the delivery process more than that. Please let us know if there is anything we can do to improve your experience with us.
MS
Matt Shepherd
5 years ago
2 days my ****
MS
Matt Shepherd
5 years ago
The company replied and lied about postal time
Produktanmeldelser
Miri
Vapoholic
5 years ago
Hi Matt,
Thank you for taking the time to leave a review. We are very competitively priced within the industry for premium quality, true high strength CBD. If you would like to shop elsewhere for your CBD, we would always recommend checking to see if they have been third-party lab tested and are regulated with the MHRA before making your purchase to see if their cheaper prices equal the same level of premium quality as ours.
I can see that your order arrived 2 days after it was dispatched, I'm afraid we can't speed up the delivery process more than that. Please let us know if there is anything we can do to improve your experience with us.
Better packaging, the parcel arrive damaged and two vape juices missing . Assuming one had split as all the others were very sticky . I will be sticking with vampire vape
Miri
Vapoholic
5 years ago
Hi Colin,
We are so sorry to hear that your order arrived damaged, and there were liquids missing! Please contact us at hello@vapoholic.co.uk so we can get this sorted out for you.
Produktanmeldelser
Miri
Vapoholic
5 years ago
Hello,
Thanks for the review, some flavours aren’t for everyone. Remember, we have all of our flavours available in a 10ml 99p sample size so you can try it out before you purchase a large bottle.
Miri
Vapoholic
5 years ago
Hi Colin,
We are so sorry to hear there was a liquid missing from your bundle. Please contact us at hello@vapoholic.co.uk so we can look into this for you!
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Vi kontrollerer, at anmeldelserne kommer fra ægte kunder, ved at matche dem med et salg eller en transaktion. Folk bliver først inviteret til at skrive en anmeldelse, når de har købt noget hos virksomheden.
