Nothing is too much trouble, always at the end of a phone, & follow up any issues.
Richard
Utility Helpline
9 years ago
Hi,
Thank you so much for your excellent review. We are so pleased that you are happy with our service.
Kind Regards
Richard
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PT
Paul Trepte
Bekræftet af Feefo
Hereford
9 years ago
Hvad Paul Trepte sagde om Utility Helpline:
Awesome.
Took all the stress and hassle away from dealing with multiple suppliers and just made it all happen...perfect. Staff were extremely helpful and friendly and got stuff done!
Richard
Utility Helpline
9 years ago
Hi,
Thank you for such a nice review. I will pass on your lovely comments to Donna.
Kind Regards
Richard
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Del
PT
Peter Towler
Bekræftet af Feefo
Leeds
9 years ago
Hvad Peter Towler sagde om Utility Helpline:
Excellant service
they are always very helpful and never pushy
Richard
Utility Helpline
9 years ago
Hi,
Thank you very much for the great review.. Donna will be delighted to see your comments.
Kind Regards
Richard
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Del
Pålidelig kunde
Bekræftet af Feefo
9 years ago
top service
very helpful and efficiant service from start to finish, absolutly recommended
Richard
Utility Helpline
9 years ago
Hi,
Thank you for your lovely feedback. Its always good to receive such a positive review. If we can be of any assistance throughout the contract, please don't hesitate to call us.
Kind Regards
Richard
0
Del
Pålidelig kunde
Bekræftet af Feefo
9 years ago
Efficient, thoughtful service
Efficient service with follow up without pushing and provided more information in a timely fashion when requested.
Richard
Utility Helpline
9 years ago
Hi,
Thank you for taking the time to leave such a positive review.
Kind Regards
Richard
0
Del
Pålidelig kunde
Bekræftet af Feefo
9 years ago
Great Service, very efficient. Utilityhelpline made the whole process easy
Great Service, very efficient. Utility Helpline made the whole process very easy and saved us money on our energy bills. We would definitely recommend them to other businesses.
Richard
Utility Helpline
9 years ago
Hi,
Thank you for your positive review. I will feedback your lovely comments to your account manager.
Kind Regards
Richard
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Del
LT
Linda A Tuckett
Bekræftet af Feefo
Tamworth
9 years ago
Hvad Linda A Tuckett sagde om Utility Helpline:
Very Helpful, and easy to talk to, would like to see emails to confirm con...
Very Helpful, and easy to talk to, would like to see emails to confirm contracts.
Richard
Utility Helpline
9 years ago
Hi ,
Thank you for your positive review. We value your feedback. A contact confirmation e-mail should have been sent. I have re-sent this so please let me know if this doesn't come through., My direct line is 01432 378695.
kind regards
Richard
0
Del
Pålidelig kunde
Bekræftet af Feefo
9 years ago
Could be slicker
No final reading info for existing supplier, incorrect direct debit set up, wrong end date
Richard
Utility Helpline
9 years ago
Dear Malcolm, Thank you for your feedback. Your new energy supplier should have been in contact with you asking for a meter read. I will investigate the issues around the start dates and direct debit and come back to you shortly. If you have any questions, please don't hesitate to call me directly on 01432 378695.
regards
Richard
0
Del
PC
Paul Clarke
Bekræftet af Feefo
PRESTON
9 years ago
Hvad Paul Clarke sagde om Utility Helpline:
WORTH USING SAVES TIME
GOOD CONTACT ALWAYS AVAILABLE TO HELP
Richard
Utility Helpline
9 years ago
Hi,
Thank you very much for your positive review. I will pass this onto your dedicated account manager Donna,
Kind Regards
Richard
0
Del
CL
Craig Lawson
Bekræftet af Feefo
Berkshire
9 years ago
Hvad Craig Lawson sagde om Utility Helpline:
Service good but no follow up.still don't know if in contract with new supp...
Service good but no follow up.still don't know if in contract with new supplier. No follow up details to contact to check.
Richard
Utility Helpline
9 years ago
Hi,
Thank you for your feedback. Your new contract went live as planned on the correct date with your new supplier. An e-mail has now been sent to confirm this. . Your account manager Donna is always available on 01432 378698 should you have any questions or query's.
Utility Helpline is a privately-owned, 100% independent business energy and water consultancy. And we pride ourselves on nurturing long-term customer relationships and delivering powerful savings.
Vi indsamler uafhængig feedback på vegne af de virksomheder, der samarbejder med os. Vores platform når kun ud til verificerede købere, så du kan være sikker på, at du læser anmeldelser fra rigtige kunder.
Kun kunder med købsbevis kan skrive en Feefo-anmeldelse. Det sikrer vi ved at tage kontakt til køberne lige efter deres transaktion.
Vi kontrollerer, at anmeldelserne kommer fra ægte kunder, ved at matche dem med et salg eller en transaktion. Folk bliver først inviteret til at skrive en anmeldelse, når de har købt noget hos virksomheden.
Vi kontrollerer, at anmeldelserne kommer fra ægte kunder, ved at matche dem med et salg eller en transaktion. Folk bliver først inviteret til at skrive en anmeldelse, når de har købt noget hos virksomheden.
Utility Helpline is a privately-owned, 100% independent business energy and water consultancy. And we pride ourselves on nurturing long-term customer relationships and delivering powerful savings.
