Hvordan indsamles Feefo-anmeldelser?

Vi indsamler uafhængig feedback på vegne af de virksomheder, der samarbejder med os. Vores platform når kun ud til verificerede købere, så du kan være sikker på, at du læser anmeldelser fra rigtige kunder.

Hvem kan skrive en Feefo-anmeldelse?

Kun kunder med købsbevis kan skrive en Feefo-anmeldelse. Det sikrer vi ved at tage kontakt til køberne lige efter deres transaktion.

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Vi kontrollerer, at anmeldelserne kommer fra ægte kunder, ved at matche dem med et salg eller en transaktion. Folk bliver først inviteret til at skrive en anmeldelse, når de har købt noget hos virksomheden.

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Feefo forhindrer folk i at skrive falske anmeldelser, fordi vi kun inviterer verificerede købere til at give feedback.

Usborne Anmeldelser | Kundeservice Anmeldelser af {{merchantUrl}} | Feefo

Viser alle 1,544 anmeldelser

Louisa Lewis

Bekræftet af Feefo

4 years ago

Hvad Louisa Lewis sagde om Usborne:

Poor delivery

Books look interesting however I have just found them in a soggy box under a garden bench and no idea how long they have been there for as I received neither a dispatch note from Usborne, or a left...

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Lisa

Usborne

4 years ago

I'm so sorry to hear about the problems with your delivery, which did not live up to the standards we expect from our delivery partner. Currently we're not able to send dispatch notices, but these will be implemented later this year. Lisa

Købsdato: 21/07/2021

Pålidelig kunde

Bekræftet af Feefo

4 years ago

Shocking delivery service

Delivery was terrible. Didn’t arrive on time, difficult to deal with delivery company who kept saying they didn’t have address details albeit they left a “sorry you were out” card, no assistance from...

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Lisa

Usborne

4 years ago

I'm so sorry to hear that your delivery did not live up to the standard we expect from our delivery partner. I can't find any reference to this in our Customer Services but if we missed your email or phone call, I do apologise for the frustration. Lisa

Produktanmeldelser

Købsdato: 07/07/2021

Nga chi Yau

Bekræftet af Feefo

4 years ago

Hvad Nga chi Yau sagde om Usborne:

Nice book, fast and efficient order

Produktanmeldelser

Købsdato: 18/07/2021

Pålidelig kunde

Bekræftet af Feefo

4 years ago

Helen was great, my son chose 2 books but one of them was out of stock so I used Helens recommendation station and I'm so glad I did. He loved the book she chose and so did my grandchildren.

Produktanmeldelser

Købsdato: 04/07/2021

Eilidh MacDonald

Bekræftet af Feefo

4 years ago

Hvad Eilidh MacDonald sagde om Usborne:

Fantastic

Kathryn was extremely helpful in providing advice and recommendations on books. The order arrived promptly and in excellent condition and I’m sure the books will be enjoyed by the children they are...

Læs flere

Købsdato: 18/07/2021

Pålidelig kunde

Bekræftet af Feefo

4 years ago

Great book. Kept me interested from the beginning to end

Lovely books delivered quickly

Produktanmeldelser

Købsdato: 04/07/2021

Pålidelig kunde

Bekræftet af Feefo

4 years ago

Great service quick delivery

Quick delivery, well priced

Produktanmeldelser

Købsdato: 03/07/2021

Pålidelig kunde

Bekræftet af Feefo

4 years ago

happy customer

I used an online rep and she was fantastic at helping me choose a book suitable for my niece and it arrived just in time for her birthday so very happy all around

Produktanmeldelser

Købsdato: 13/07/2021

Vivienne Redfern

Bekræftet af Feefo

4 years ago

Hvad Vivienne Redfern sagde om Usborne:

Happy with the books and the delivery, usually three days, no more.

The books were excellent, I have purchased almost everyone of the magic painting books. Great fun to do and relaxing.

Produktanmeldelser

Købsdato: 16/07/2021

Pålidelig kunde

Bekræftet af Feefo

4 years ago

Cannot fault anything!

Always amazing books which keep our daughter (and us) entertained!

Produktanmeldelser

Købsdato: 15/07/2021

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Usborne Book and Jigsaw Flags of the World

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Usborne Anmeldelser

Complete Book of Farmyard TalesFlere anmeldelser af dette produkt (8)Se produktwebstedetRepeat purchase and wasn’t clear it was one book not 20 separate ones.

Politics for BeginnersFlere anmeldelser af dette produkt (4)Se produktwebstedetEasy to read and colourful Picture

Lift-the-Flap First Questions and Answers What are Feelings?Flere anmeldelser af dette produkt (6)Se produktwebstedetBeautiful book, perfect for my 4 year old grandchild.

Going to SchoolFlere anmeldelser af dette produkt (3)Se produktwebstedetLovely little book, perfect book to read over the summer holidays for those starting school in september

Beauty SleepFlere anmeldelser af dette produkt (2)Se produktwebstedetGreat book. Kept me interested from start to finish

Lift-the-Flap First Questions and Answers What are Feelings?Flere anmeldelser af dette produkt (6)Se produktwebstedetGreat for explaining and understanding feelings, really helping my 3 year old

Poppy and Sam's ABC FlashcardsFlere anmeldelser af dette produkt (4)Se produktwebstedetGreat for learning letters and sounds

Lift-the-flap Very First Questions and Answers Why Should I Brush My Teeth?Flere anmeldelser af dette produkt (10)Se produktwebstedetReally good for helping children understand

Complete Book of Riding & PonycareFlere anmeldelser af dette produkt (2)Se produktwebstedetlots of great information about horses and my niece lit up at the sight of it!

Snow Queen Magic Painting BookFlere anmeldelser af dette produkt (1)Se produktwebstedetLovely pictures to paint. A much loved story of mine.

Dinosaurs Magic Painting BookFlere anmeldelser af dette produkt (12)Se produktwebstedetGreat pictures, fun to do.

Lift-The-Flap Very First Q&A Set x 4 titlesFlere anmeldelser af dette produkt (6)Se produktwebstedet4 brilliant little books which our daughter loves to look at!

Hvordan indsamles Feefo-anmeldelser?

Hvem kan skrive en Feefo-anmeldelse?

Hvordan verificerer vi anmeldelser?

Hvordan håndterer vi falske anmeldelser?