Dear Angela,
We appreciate your feedback and thank you so much for taking the time to write such a great review. Rest assured that your comments will be shared with the entire team here at UnderTheDoormat. We are confident we will be able to offer an even better experience next time, please feel free to contact us when planning your next stay in London.
Best Wishes, Sonali on behalf of UnderTheDoormat.
Quick response, pay attention to details. No any issues.
Richard
UnderTheDoormat
2 years ago
Dear Alexander,
We appreciate your feedback and thank you so much for taking the time to write such a great review. Your wonderful feedback serves as motivation for our team to continue to deliver quality experiences for our guests. We look forward to welcoming you back in the future!
Best Wishes, Sonali on behalf of UnderTheDoormat.
Service was very good. I do not agree with having the passports photographed.
Richard
UnderTheDoormat
2 years ago
Dear Guest,
Thank you for your feedback. We're glad to hear that you found the service very good. We understand your concerns about having passports photographed. Please note that this is mentioned in all our listings and is required for insurance purposes. Rest assured, all information is stored in compliance with GDPR regulations to ensure your privacy and security.We hope to welcome you back for a more seamless experience in the future.
Best Wishes, Sonali on behalf of UnderTheDoormat.
Excellent location and comfortable apartment with helpful staff available in situ. Already looking to book again.
Richard
UnderTheDoormat
2 years ago
Dear Guest, thank you for staying with us at 3 Sloane Gardens, we would absolutely look forward to hosting you again!
Produktanmeldelser
Richard
UnderTheDoormat
2 years ago
Thank you for your feedback in the room. Charging ports are at reception and can be provided for free on request, although it may be beneficial to find a way to make this information better-known. We would also be happy to look into additional ways to increase the light within the room. Kind regards, UnderTheDoormat Team
Købsdato: 14/06/2024
0
Del
SD
Sara B Desjardins
Bekræftet af Feefo
2 years ago
Hvad Sara B Desjardins sagde om UnderTheDoormat:
Great location, knowledgeable staff
Richard
UnderTheDoormat
2 years ago
Dear Sara, thank you for kind words about the location and staff, we'll ensure to pass your praise to the relevant team members. It was a pleasure to host you during your time in London, should you be expecting to return, we would look forward to seeing you again! Kind regards, UnderTheDoormat Team
Produktanmeldelser
Købsdato: 14/06/2024
0
Del
NL
Noreen Louis
Bekræftet af Feefo
2 years ago
Hvad Noreen Louis sagde om UnderTheDoormat:
Very responsive to everything
Fully equipped plave
Richard
UnderTheDoormat
2 years ago
Dear Noreen,
Thank you for your feedback! We're thrilled to hear that you found our service excellent and the property wonderfully clean. We appreciate your kind words about our responsiveness and fully equipped accommodations. We're delighted to have exceeded your expectations and look forward to welcoming you back in the future!
Best Wishes, Sonali on behalf of UnderTheDoormat.
Clean, well equipped apartment. Spacious and comfortable, in a good location close to the city centre. 10 minutes walk from the station. Check in was ok though could be improved with an encrypted...
Læs flere
Richard
UnderTheDoormat
2 years ago
Dear Guest,
We are happy to see that you had a pleasant stay with us, and thank you for providing your kind feedback. Rest assured that your comments will be shared with the entire team here at UnderTheDoormat. We are confident we will be able to offer an even better experience next time, please feel free to contact us when planning your next stay in London.
Best WIshes, Sonali on behalf of UnderTheDoormat.
The area was away from the busy London scene, but close to the bus and tube. Very easy to get around. The home had more than we needed and it was a very pleasant stay.
Richard
UnderTheDoormat
2 years ago
Dear Jenee,
Thank you for taking the time to review your recent stay with us. We are delighted to see that you had an enjoyable experience. It's wonderful to know that the home exceeded your needs and provided a very pleasant stay. We look forward to welcoming you back in the future!
Best Wishes, Sonali on behalf of UnderTheDoormat.
Very good communication and response from the team.
Richard
UnderTheDoormat
2 years ago
Dear Guest, we are delighted to hear that you enjoyed your stay. It was an utmost pleasure to be able to host you and we would look forward to seeing you again! Kind regards, Denison from UnderTheDoormat
Produktanmeldelser
Købsdato: 07/06/2024
0
Del
KC
Kristiana Christodoulou
Bekræftet af Feefo
2 years ago
Hvad Kristiana Christodoulou sagde om UnderTheDoormat:
Everything was good - little details to make it perfect could be: an extra duvet (packed and sealed from laundry) for the sofa - we all lie on sofas and would be nice to have the feeling of fresh and...
Læs flere
Richard
UnderTheDoormat
2 years ago
Dear guest, thank you for the pleasant stay, we have thoroughly enjoyed hosting you in London! We also appreciate the notes, this sort of constructive feedback is important in helping us determine where to improve. We would absolutely look forward to hosting you again; have a safe journey home, and see you another time! Kind regards, Denison from UnderTheDoormat
Vi indsamler uafhængig feedback på vegne af de virksomheder, der samarbejder med os. Vores platform når kun ud til verificerede købere, så du kan være sikker på, at du læser anmeldelser fra rigtige kunder.
Kun kunder med købsbevis kan skrive en Feefo-anmeldelse. Det sikrer vi ved at tage kontakt til køberne lige efter deres transaktion.
Vi kontrollerer, at anmeldelserne kommer fra ægte kunder, ved at matche dem med et salg eller en transaktion. Folk bliver først inviteret til at skrive en anmeldelse, når de har købt noget hos virksomheden.
Vi kontrollerer, at anmeldelserne kommer fra ægte kunder, ved at matche dem med et salg eller en transaktion. Folk bliver først inviteret til at skrive en anmeldelse, når de har købt noget hos virksomheden.
