I would recommend this company to family and friends. The representative who booked our honeymoon was friendly, knowledgeable about our destinations and was able to recommended the right hotels based...
Caroline has always been an excellent resource - answering all my questions with great patience. The team meeting us at the airport were great and all transfers were smooth and efficient.
Would have been better but let down by lack of attention to detail in itinerary and planning seats on the airline. If I hadn't done my own research - after the booking - we would have been sitting...
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Turquoise Holidays
Turquoise Holidays
12 years ago
Many thanks for taking the time to send us your feedback. I am very sorry to hear that you felt there was a lack of attention to detail regarding your holiday itinerary. As I understand there was a discrepancy on the original documentation which was subsequently resolved, but I apologise that this was not made clearer to you. We take our client feedback and customer service very seriously and ensure that your comments will be taken on board and communicated with those involved.
Best wishes,
James Bell - Sales & Marketing Director
James.Bell@turquoiseholidays.co.uk
Pålidelig kunde
12 years ago
err no, you failed to book airline seats that were next to each other. If I hadn't checked the aircraft configuration for myself we would have been across the aisles. You then sent me an itinerary full of errors. You might have already arranged the correct travel - hopefully ? - but the itinerary had us going all over the place because it was a standard boiler plate and hadn't been amended for the arrangement.
When we founded Turquoise, we were determined to create a special kind of travel company. One with inspiration, imagination and perhaps most importantly of all – passion for our destinations.
Vi indsamler uafhængig feedback på vegne af de virksomheder, der samarbejder med os. Vores platform når kun ud til verificerede købere, så du kan være sikker på, at du læser anmeldelser fra rigtige kunder.
Kun kunder med købsbevis kan skrive en Feefo-anmeldelse. Det sikrer vi ved at tage kontakt til køberne lige efter deres transaktion.
Vi kontrollerer, at anmeldelserne kommer fra ægte kunder, ved at matche dem med et salg eller en transaktion. Folk bliver først inviteret til at skrive en anmeldelse, når de har købt noget hos virksomheden.
Vi kontrollerer, at anmeldelserne kommer fra ægte kunder, ved at matche dem med et salg eller en transaktion. Folk bliver først inviteret til at skrive en anmeldelse, når de har købt noget hos virksomheden.
When we founded Turquoise, we were determined to create a special kind of travel company. One with inspiration, imagination and perhaps most importantly of all – passion for our destinations.
