I rang with an inquiry only as I had never been on a cruise before I has no idea exactly what I was looking for I was extremely lucky that my call put me through to an amazing lady called Angela, she...
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Købsdato: 08/03/2016
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Trusted Customer
10 years ago
Hvad Trusted Customer sagde om Cruise Megastore /Travel Megastore:
Could not see the charge for credit cards, so I did think it a better deal than flight centre until I reviewed the charge to my credit card
Suzy Raymer
Cruise Megastore /Travel Megastore
10 years ago
Thank you for your feedback Colleen. We always strive to offer the best customer service and value for money where we can. Maddie, your Cruise Consultant will be contacting you shortly to discuss how we can help you further with this.
We hope you enjoy your cruise on board the beautiful Queen Victoria. It's a wonderful itinerary you have chosen.
If there is anything else we can help you with, please do not hesitate to contact us.
Did not respond to emails - had to follow up every time.
Did not provide what was originally promised.
Price increased from time of purchase until the next day when cruise was actually boomed.
Cruise...
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Suzy Raymer
Cruise Megastore /Travel Megastore
10 years ago
Hi Tanya, Thank you for your feedback. Oh no! We have left messages on your mobile and emailed a number of times advising that the deposit from your first cruise can either be refunded or used on your current booking. Apologies that you have not been receiving the messages from us. Would you mind checking your SPAM folder and voicemail messages just in case you have missed them.
If there is anything else we can help you with, please do not hesitate to let us know.
Købsdato: 04/03/2016
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Pålidelig kunde
10 years ago
service was great, the lack of one adult goes free pay taxes only is the concern, it look many calls and many exchanges to find one, and then when we did we saved about $200 (taking into...
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Suzy Raymer
Cruise Megastore /Travel Megastore
10 years ago
Hi Katie, Thank you very much for your feedback. We are glad that you were able to use two certificates for your cruise later on in the year, saving over $1000 (even after covering the cost of the vouchers.) There are over 1700 other departures to choose from with new itineraries and cruise lines being added regularly so please keep an eye out for our special emails. If we can assist at a later date to help you find a great cruise on the program for your remaining voucher, please don't hesitate to let us know.
Have a great cruise and we hope you enjoy the exciting itinerary.
Bon Voyage!
Købsdato: 07/03/2016
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Trusted Customer
sth gippsland vic
10 years ago
Hvad Trusted Customer sagde om Cruise Megastore /Travel Megastore:
this is the first time we have cruised and may I say it was a very pleasing experience to book with this company, no questions were left unanswered, new exactly what when and where all I have to do...
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Købsdato: 15/03/2016
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Pålidelig kunde
10 years ago
Very easy to contact
Købsdato: 01/03/2016
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Trusted Customer
Seventeen Mile Rocks
10 years ago
Hvad Trusted Customer sagde om Cruise Megastore /Travel Megastore:
First time impression is a very important not only for me but for all of us it depend on the decision whether we likely use the services or not. The efficient effective service delivery by young...
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Vi kontrollerer, at anmeldelserne kommer fra ægte kunder, ved at matche dem med et salg eller en transaktion. Folk bliver først inviteret til at skrive en anmeldelse, når de har købt noget hos virksomheden.