Hvordan indsamles Feefo-anmeldelser?

Vi indsamler uafhængig feedback på vegne af de virksomheder, der samarbejder med os. Vores platform når kun ud til verificerede købere, så du kan være sikker på, at du læser anmeldelser fra rigtige kunder.

Hvem kan skrive en Feefo-anmeldelse?

Kun kunder med købsbevis kan skrive en Feefo-anmeldelse. Det sikrer vi ved at tage kontakt til køberne lige efter deres transaktion.

Hvordan verificerer vi anmeldelser?

Vi kontrollerer, at anmeldelserne kommer fra ægte kunder, ved at matche dem med et salg eller en transaktion. Folk bliver først inviteret til at skrive en anmeldelse, når de har købt noget hos virksomheden.

Hvordan håndterer vi falske anmeldelser?

Feefo forhindrer folk i at skrive falske anmeldelser, fordi vi kun inviterer verificerede købere til at give feedback.

Cruise Megastore /Travel Megastore Anmeldelser | Kundeservice Anmeldelser af https://www.feefo.com/reviews/travel-megastore | Feefo

Viser alle 2,180 anmeldelser

Kristy Goriss

Bekræftet af Feefo

5 years ago

Hvad Kristy Goriss sagde om Cruise Megastore /Travel Megastore:

Excellent to work with!

My consultant Isabella Clarke was amazing to work with she quick and easy to deal with went above and beyond by manually checking a cabin number for me because it met my criteria better than what was...

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Karen King

Cruise Megastore /Travel Megastore

5 years ago

Ensuring that our members have a positive experience right from the beginning is our top priority and we are glad to see you are happy! We will certainly let Isabella know of your comments and we can’t wait to help you book your next holiday!

Købsdato: 08/05/2020

Pålidelig kunde

Bekræftet af Feefo

5 years ago

Worst customer service.Use another company !

Hassles from start to finish. Incompetent, rude and uncaring staff. While deals may seem really good, they may not be worth the stress in the long run. Deal with another company. Even after several...

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Karen King

Cruise Megastore /Travel Megastore

5 years ago

Thank you for leaving your feedback. It’s important for us to know how we can create a better experience for our members and we are sorry to hear that your expectations have not been met. Your comments have been passed onto the correct department to contact you as soon as possible.

Karen King

Cruise Megastore /Travel Megastore

5 years ago

Pålidelig kunde

5 years ago

Every opportunity was given to Cruise Megastore for contact through several different people. An email was sent to A supervisor who did not even respond to it. The sales team also sent an email to supposed management about our concerns. NOTHING. The agent that we dealt with should have been sacked for the way that she treated us. Very unpleasant experience.

Karen King

Cruise Megastore /Travel Megastore

5 years ago

Thank you for the time spent with one of our agents yesterday and we apologize about the first interaction with us. Please be assured we certainly want to regain you as a satisfied customer in the future by serving you again.

Pålidelig kunde

5 years ago

Thank you for the quick response to my issues. The resolution team has been in contact and the matter has been resolved.

Karen King

Cruise Megastore /Travel Megastore

5 years ago

We appreciate the updated feedback.

Købsdato: 08/11/2019

Steven Dsouza

Bekræftet af Feefo

6 years ago

Hvad Steven Dsouza sagde om Cruise Megastore /Travel Megastore:

Excellent Support

Excellent Customer Service and the representative provided various options to suit our needs financially

Karen King

Cruise Megastore /Travel Megastore

5 years ago

It was great to work with you Steven and we appreciate the time you’ve taken to write such a positive comment, thank you.

Købsdato: 08/05/2020

Pålidelig kunde

Bekræftet af Feefo

6 years ago

Wonderful service

Wonderful service, friendly and helpful.

Karen King

Cruise Megastore /Travel Megastore

6 years ago

Thank you so much for your positive feedback. We are pleased to hear you are happy with your experience and look forward to booking you more holidays in the future!

Købsdato: 01/04/2020

Michael Palmer

Bekræftet af Feefo

6 years ago

Hvad Michael Palmer sagde om Cruise Megastore /Travel Megastore:

Always answers questions and quick to respond and friendly will help with anything with your cruise

Karen King

Cruise Megastore /Travel Megastore

6 years ago

How fantastic! We can’t wait until you return so we can help you with another great adventure. We appreciate the time you’ve taken to leave a review.

Købsdato: 03/04/2020

Tina MAHER

Bekræftet af Feefo

6 years ago

Hvad Tina MAHER sagde om Cruise Megastore /Travel Megastore:

Isabela was so helpful and very pleasant to me. I thank her for all she helped me with.

Karen King

Cruise Megastore /Travel Megastore

6 years ago

We are pleased to hear that you are happy with your experience! Isabella will be happy to hear of your positive feedback as well.

Købsdato: 20/03/2020

Pålidelig kunde

Bekræftet af Feefo

6 years ago

Very Poor i have not received the final statement of my cruise which i cancelled by phone twice and no confirmation anywhere. this was done on the 13th of March. even with snail mail it should be...

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Karen King

Cruise Megastore /Travel Megastore

6 years ago

Thank you for posting a review and we’re sorry to hear that your experience was not of the quality you expected. We would like the opportunity to investigate your feedback further & will be in contact soon to discuss your booking.

Pålidelig kunde

6 years ago

dont wish to discuss my booking. as long as it is cancelled thats all i want.

Karen King

Cruise Megastore /Travel Megastore

6 years ago

Thank you for the updated Feedback, we have been into your booking & can confirm this cancellation request has been finalized.

Købsdato: 23/01/2020

Pålidelig kunde

Bekræftet af Feefo

6 years ago

great helpful

friendly went out of there way to find out what they could do and help with booking

Karen King

Cruise Megastore /Travel Megastore

6 years ago

We’re so pleased you are happy with your experience. I’ll be sure to pass on the positive review!

Købsdato: 31/03/2020

Pålidelig kunde

Bekræftet af Feefo

6 years ago

Knowledgeable and Friendly

Know the ships well and very helpful for booking the right cabin to suit. Friendly and professional, I will book with confidence when the ships sail again.

Karen King

Cruise Megastore /Travel Megastore

6 years ago

We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to serving you again!

Købsdato: 30/03/2020

Warwick Wade

Bekræftet af Feefo

6 years ago

Hvad Warwick Wade sagde om Cruise Megastore /Travel Megastore:

Very personal service, helpful.

Karen King

Cruise Megastore /Travel Megastore

6 years ago

Thanks for the review.

Købsdato: 30/03/2020

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