Hvordan indsamles Feefo-anmeldelser?

Vi indsamler uafhængig feedback på vegne af de virksomheder, der samarbejder med os. Vores platform når kun ud til verificerede købere, så du kan være sikker på, at du læser anmeldelser fra rigtige kunder.

Hvem kan skrive en Feefo-anmeldelse?

Kun kunder med købsbevis kan skrive en Feefo-anmeldelse. Det sikrer vi ved at tage kontakt til køberne lige efter deres transaktion.

Hvordan verificerer vi anmeldelser?

Vi kontrollerer, at anmeldelserne kommer fra ægte kunder, ved at matche dem med et salg eller en transaktion. Folk bliver først inviteret til at skrive en anmeldelse, når de har købt noget hos virksomheden.

Hvordan håndterer vi falske anmeldelser?

Feefo forhindrer folk i at skrive falske anmeldelser, fordi vi kun inviterer verificerede købere til at give feedback.

Anmeldelser af Topsoil Direct Ltd

Pålidelig kunde

Bekræftet af Feefo

4 years ago

Good top soil but the delivery is something else. The pallets were broke and the company guy spend more time parked up near my house. "GREGORY". Then he called to tell me that he can not park due to...

Læs flere

Produktanmeldelser

Købsdato: 08/06/2022

0

VP

Vipen Paul

Bekræftet af Feefo

Cranford

4 years ago

Hvad Vipen Paul sagde om Topsoil Direct Ltd:

Fantastic quality and quantity, quick delivery,

I took up the offer of top soil and turf , wow how quickly the delivery was dispatched, quality was brilliant for both … well recommended

Produktanmeldelser

Købsdato: 01/06/2022

0

RG

Rob Gore

Bekræftet af Feefo

4 years ago

Hvad Rob Gore sagde om Topsoil Direct Ltd:

Refund? What refund!!!

Your system didn’t accept my order, I didn’t get an email confirmation so I ordered again the next day however you tried to deliver two lots. I called you when the delivery driver was here, you...

Læs flere

Produktanmeldelser

Jessica Horseman

Topsoil Direct Ltd

4 years ago

Thank you for your feedback and please accept our apologies again. After the weekend you placed your order we were made aware of a system error on our website leading to our payment partners not confirming completion of payment. Your refund was raised as soon as we were made aware of the system error and it has now been completed as per my colleagues email. I do apologies for the delay, refunds can take 5-10 working days and due to the double bank holiday this has caused a delay.

Købsdato: 01/06/2022

0

KG

Kevin Gorton

Bekræftet af Feefo

4 years ago

Hvad Kevin Gorton sagde om Topsoil Direct Ltd:

Good quality top soil

Thanks again for my topsoil it was delivered on the day I asked and the driver left my order exactly where I asked as I was at work

Produktanmeldelser

Købsdato: 07/06/2022

0

Pålidelig kunde

Bekræftet af Feefo

4 years ago

Easy to order, quick delivery

Speedy, free delivery

Produktanmeldelser

Købsdato: 08/06/2022

0

Pålidelig kunde

Bekræftet af Feefo

4 years ago

Well screeded topsoil, quite fine and dry. Prompt delivery!

Recommend and will definitely buy again!

Produktanmeldelser

Købsdato: 08/06/2022

0

GR

Gill Roper

Bekræftet af Feefo

4 years ago

Hvad Gill Roper sagde om Topsoil Direct Ltd:

The soil was as s easy to order, delivery was within a few days

It was easy to order, delivery was in a few days and good quality product

Produktanmeldelser

Købsdato: 06/06/2022

0

RG

Rob Gore

Bekræftet af Feefo

4 years ago

Hvad Rob Gore sagde om Topsoil Direct Ltd:

Appalling customer service

I’ve been overcharged and no refund yet despite promise. If it were possible to give 0 stars I would!

Jessica Horseman

Topsoil Direct Ltd

4 years ago

Thank you for your feedback and please accept our apologies again. After the weekend you placed your order we were made aware of a system error on our website leading to our payment partners not confirming completion of payment. Your refund was raised as soon as we were made aware of the system error and it has now been completed as per my colleagues email. I do apologies for the delay, refunds can take 5-10 working days and due to the double bank holiday this has caused a delay.

Produktanmeldelser