We are an award winning provider of waste management and bulk haulage services to domestic and commercial consumers.
Service
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bedømmelseri det seneste år
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Pålidelig kunde
Bekræftet af Feefo
10 years ago
Very rude customer service, extremely poor collection service, very expensive and damage to property on collection.
Driver was as helpful as he could be given the circumstances the office put him...
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Luke
TJ Waste & Recycling Ltd
10 years ago
After numerous attempts to contact the customer, regrettably our efforts to discuss the feedback and find a resolution were not successful.
The customers points were discussed with the skip hire department, who had the following responses.
1. Price - The customer's chosen skip was not available on the day, two skips of the equivalent size were offered at no extra cost. The customer requested two larger skips, agreeing to the additional cost.
2. Collection - Upon collecting the skips, both were found to be overloaded and unsafe to transport, the customer was advised to reduce the load. After kindly obliging, the collections were rebooked, but we were unfortunately unable to meet the time restrictions set by the customer on a number of occasions.
3. Damage - We have not been formally made aware of any damage to property.
Whilst we hate to have an unhappy customer, in this instance we feel we are unable to remedy the situation any further due to lack of communication. However, we will use the points raised to improve our service in the future.
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Bekræftet af Feefo
10 years ago
Drop off in plenty of time however whilst the lift out time was ok the driver was miserable and not a patch on the Pink skip drivers
Luke
TJ Waste & Recycling Ltd
10 years ago
Thank-you for your valued feedback.
I'm pleased you found the overall service to be good, despite the drivers lack of cheerfulness.
I will ensure the driver is made aware of your comment.
(Please note - TJ Waste has acquired Pink Skip Hire, consequently some members of staff are now employed by us)
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TC
Trusted Customer
Bekræftet af Feefo
10 years ago
Hvad Trusted Customer sagde om TJ Waste & Recycling Ltd:
TJ Waste
TJ Waste took the time to understand V.S. Rail's requirements before making their recommendations. We are very pleased with the service they are proposing.
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Pålidelig kunde
Bekræftet af Feefo
10 years ago
Painless Skip Hire
The staff I spoke to on the phone were very helpful especially as I was a 'novice' skip hirer! Thank you TJ Waste and yes I would use your company again :)
Luke
TJ Waste & Recycling Ltd
10 years ago
Thank-you for your great feedback.
I'm extremely pleased we were able help you hire your first skip!
Thank-you for your custom and we hope to hear from you again in the future.
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Pålidelig kunde
Bekræftet af Feefo
10 years ago
I have found TJ waste most helpful.
Service second to none
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Bekræftet af Feefo
10 years ago
excellent
Excellent service. Was kept informed. Cheapest company around
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Trusted Customer
Bekræftet af Feefo
10 years ago
Hvad Trusted Customer sagde om TJ Waste & Recycling Ltd:
Excellent prompt and courteous service. Will not hesitate to deal with T J Waste & Recycling again.
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Pålidelig kunde
Bekræftet af Feefo
10 years ago
Excellent Service
Great and efficient service from TJ Waste & Recycling
Would definitely recommend and will be ordering another skip again soon
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Pålidelig kunde
Bekræftet af Feefo
10 years ago
Great value and service!
Very simple, great service and value. No dramas and will be using again when I need to.
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Vi kontrollerer, at anmeldelserne kommer fra ægte kunder, ved at matche dem med et salg eller en transaktion. Folk bliver først inviteret til at skrive en anmeldelse, når de har købt noget hos virksomheden.
