When I telephoned for advice the helpline person was really helpful
Joe
tinhat™ Insurance
10 years ago
Hi,
Thanks for taking the time to send in your feedback. It's great to hear that we were able to help out, and we're always here if you ever have any questions about your policy.
Best wishes,
Joe
0
Del
TC
Trusted Customer
Cambridgeshire
10 years ago
Hvad Trusted Customer sagde om tinhat™ Insurance:
Very good
Joe
tinhat™ Insurance
10 years ago
Hi John,
Thanks for taking the time to rate our service. It's very much appreciated, and it's great to hear that you've had a good experience with us.
Best wishes,
Joe
0
Del
TC
Trusted Customer
Bristol
10 years ago
Hvad Trusted Customer sagde om tinhat™ Insurance:
excellent insurer
Really helpful and affordable service. Couldn't ask for any more from the company. Quick covered.
Joe
tinhat™ Insurance
10 years ago
Hi Emily,
Thanks for taking the time to give your feedback.
It's fantastic to hear that you've had a positive experience with us, and we'll endeavour to provide you with a great service throughout the life of your policy.
Best wishes,
Joe
0
Del
TC
Trusted Customer
10 years ago
Hvad Trusted Customer sagde om tinhat™ Insurance:
Competitive phone insurance
Customer friendly website, easy to order. V competitive prices.
Joe
tinhat™ Insurance
10 years ago
Hi Lauren,
Thanks for taking the time to provide feedback, we really appreciate it.
We're always working on our website to ensure that it's customer friendly and easy to buy from, and it's great to hear that we're doing a good job!
Best wishes,
Joe
0
Del
TC
Trusted Customer
10 years ago
Hvad Trusted Customer sagde om tinhat™ Insurance:
Needed info and they replied very quickly with the answer I needed
Joe
tinhat™ Insurance
10 years ago
Hi Adele,
Thanks for the positive feedback. We do pride ourselves on taking a personal approach to online sales, and so it's great to hear that we were able to help you to make a quick and informed decision about your mobile insurance.
Best wishes,
Joe
0
Del
TC
Trusted Customer
Edinburgh
10 years ago
Hvad Trusted Customer sagde om tinhat™ Insurance:
Great service
Very fast turnaround for the repair!
Joe
tinhat™ Insurance
10 years ago
Hi Kevin,
Thanks for your feedback - we really appreciate it.
It's great to hear that you were pleased with the speed of our repair service, as it's really important to us that claims are processed quickly and that our customers get their phones back as quickly as possible.
Best wishes,
Joe
0
Del
TC
Trusted Customer
Croydon
10 years ago
Hvad Trusted Customer sagde om tinhat™ Insurance:
not for me
Not for me as I didn't realize you didn't insure second hand gadgets
Joe
tinhat™ Insurance
10 years ago
Hi Selena,
I'm sorry to hear that our mobile insurance wasn't for you. We do ask all customers to confirm that their phone was purchased new (or refurbished when bought from the manufacturer or mobile network provider) as part of the checkout process - but based on your feedback we'll look into ways that we can make this clearer to our customers.
tinhat™ offer affordable and reliable mobile phone and gadget insurance, with some of the lowest premiums and excesses in the UK. When you insure with us you can take advantage of our friendly UK support team, immediate cover and unlimited claims.
Vi indsamler uafhængig feedback på vegne af de virksomheder, der samarbejder med os. Vores platform når kun ud til verificerede købere, så du kan være sikker på, at du læser anmeldelser fra rigtige kunder.
Kun kunder med købsbevis kan skrive en Feefo-anmeldelse. Det sikrer vi ved at tage kontakt til køberne lige efter deres transaktion.
Vi kontrollerer, at anmeldelserne kommer fra ægte kunder, ved at matche dem med et salg eller en transaktion. Folk bliver først inviteret til at skrive en anmeldelse, når de har købt noget hos virksomheden.
Vi kontrollerer, at anmeldelserne kommer fra ægte kunder, ved at matche dem med et salg eller en transaktion. Folk bliver først inviteret til at skrive en anmeldelse, når de har købt noget hos virksomheden.
tinhat™ offer affordable and reliable mobile phone and gadget insurance, with some of the lowest premiums and excesses in the UK. When you insure with us you can take advantage of our friendly UK support team, immediate cover and unlimited claims.