Hvordan indsamles Feefo-anmeldelser?

Vi indsamler uafhængig feedback på vegne af de virksomheder, der samarbejder med os. Vores platform når kun ud til verificerede købere, så du kan være sikker på, at du læser anmeldelser fra rigtige kunder.

Hvem kan skrive en Feefo-anmeldelse?

Kun kunder med købsbevis kan skrive en Feefo-anmeldelse. Det sikrer vi ved at tage kontakt til køberne lige efter deres transaktion.

Hvordan verificerer vi anmeldelser?

Vi kontrollerer, at anmeldelserne kommer fra ægte kunder, ved at matche dem med et salg eller en transaktion. Folk bliver først inviteret til at skrive en anmeldelse, når de har købt noget hos virksomheden.

Hvordan håndterer vi falske anmeldelser?

Feefo forhindrer folk i at skrive falske anmeldelser, fordi vi kun inviterer verificerede købere til at give feedback.

tinhat™ Insurance Anmeldelser

Rating: 1
Author: Trusted Customer

https://tinhat.co.uk

ENESTÅENDE

Service

4.7

/5

5

4

3

2

1

23

3

0

1

27

bedømmelseri det seneste år

Viser alle 582 anmeldelser

TC

Trusted Customer

Edinburgh

10 years ago

Hvad Trusted Customer sagde om tinhat™ Insurance:

Great service

Very fast turnaround for the repair!

Joe

tinhat™ Insurance

10 years ago

Hi Kevin,

Thanks for your feedback - we really appreciate it.

It's great to hear that you were pleased with the speed of our repair service, as it's really important to us that claims are processed quickly and that our customers get their phones back as quickly as possible.

Best wishes,

Joe

0

TC

Trusted Customer

Croydon

10 years ago

Hvad Trusted Customer sagde om tinhat™ Insurance:

not for me

Not for me as I didn't realize you didn't insure second hand gadgets

Joe

tinhat™ Insurance

10 years ago

Hi Selena,

I'm sorry to hear that our mobile insurance wasn't for you. We do ask all customers to confirm that their phone was purchased new (or refurbished when bought from the manufacturer or mobile network provider) as part of the checkout process - but based on your feedback we'll look into ways that we can make this clearer to our customers.

Best wishes,

Joe

0