I was very happy with the items I purchased but I would have liked to buy some clothes rather than just gift packs but they only sell up to size 18 which is disappointing.
I sent email to clairify item I really waited to order on sale and dropped after 2 days placing my order. I was disappointed and received a return reply quickly to explain.
I will now reorder, but...
I have recently discovered Thought and ordered a dress from them which arrived promptly and was thoughtfully packaged. I am delighted with the dress as well.
I have not heard back about my return after 7 days
Thought
Thought Clothing
3 years ago
Hello,
Thank you for taking the time to provide your feedback.
We are sorry to hear that you have not received your refund yet.
We aim to process all refund within 14 business days and usually do well within this timeframe. Unfortunately, due to the recent sale period our refund turnaround can take up the full 14 business days.
Could you please contact us at orders@wearethought.com? Please confirm the item/s you have returned from your order and your Royal Mail return tracking number. We’ll then use this information to locate your parcel and check your refund status.
Best Wishes
The Thought Team
Thought is an ethical fashion company producing beautiful, timeless, thoughtful clothing using some of the planet's strongest, softest and most sustainable fabrics like breathable bamboo, helpful hemp, and organic cotton.
Vi indsamler uafhængig feedback på vegne af de virksomheder, der samarbejder med os. Vores platform når kun ud til verificerede købere, så du kan være sikker på, at du læser anmeldelser fra rigtige kunder.
Kun kunder med købsbevis kan skrive en Feefo-anmeldelse. Det sikrer vi ved at tage kontakt til køberne lige efter deres transaktion.
Vi kontrollerer, at anmeldelserne kommer fra ægte kunder, ved at matche dem med et salg eller en transaktion. Folk bliver først inviteret til at skrive en anmeldelse, når de har købt noget hos virksomheden.
Vi kontrollerer, at anmeldelserne kommer fra ægte kunder, ved at matche dem med et salg eller en transaktion. Folk bliver først inviteret til at skrive en anmeldelse, når de har købt noget hos virksomheden.
Thought is an ethical fashion company producing beautiful, timeless, thoughtful clothing using some of the planet's strongest, softest and most sustainable fabrics like breathable bamboo, helpful hemp, and organic cotton.