Hvordan indsamles Feefo-anmeldelser?

Vi indsamler uafhængig feedback på vegne af de virksomheder, der samarbejder med os. Vores platform når kun ud til verificerede købere, så du kan være sikker på, at du læser anmeldelser fra rigtige kunder.

Hvem kan skrive en Feefo-anmeldelse?

Kun kunder med købsbevis kan skrive en Feefo-anmeldelse. Det sikrer vi ved at tage kontakt til køberne lige efter deres transaktion.

Hvordan verificerer vi anmeldelser?

Vi kontrollerer, at anmeldelserne kommer fra ægte kunder, ved at matche dem med et salg eller en transaktion. Folk bliver først inviteret til at skrive en anmeldelse, når de har købt noget hos virksomheden.

Hvordan håndterer vi falske anmeldelser?

Feefo forhindrer folk i at skrive falske anmeldelser, fordi vi kun inviterer verificerede købere til at give feedback.

Anmeldelser af Thompson & Morgan

Viser alle 120,110 anmeldelser

Trusted Customer

Bekræftet af Feefo

Royal Tunbridge Wells

9 years ago

Hvad Trusted Customer sagde om Thompson & Morgan:

Service level very good, as it always is. I haven't seen any cats in my garden so it is doing the business!

Ryan B

Thompson & Morgan

9 years ago

Thank you very much for your comments, I am glad that you have been happy with the service. Enjoy your cat-free garden! Kind regards, Ryan

Købsdato: 24/06/2017

Pålidelig kunde

Bekræftet af Feefo

9 years ago

Gardeners delight

Always supply healthy plants. No problems at all,

Mel Wood

Thompson & Morgan

9 years ago

Fantastic news, exactly what we set out to do. Thank you!

Produktanmeldelser

Købsdato: 23/06/2017

Trusted Customer

Bekræftet af Feefo

Ilford

9 years ago

Hvad Trusted Customer sagde om Thompson & Morgan:

Excellent offer

Great offer on seeds, very quick delivery.

Ryan B

Thompson & Morgan

9 years ago

Hi there, thank you very much for your review and feedback. I am so glad that you have been happy with the service we pride ourselves on. I hope that we can look forward to hearing from you in future. Kind regards, Ryan

Produktanmeldelser

Købsdato: 26/06/2017

Trusted Customer

Bekræftet af Feefo

9 years ago

Hvad Trusted Customer sagde om Thompson & Morgan:

AFter initial problems with incomplete delivery, your staff worked very hard to satisfy this customer. The problem was with the delivery firm .

Anne

Thompson & Morgan

9 years ago

Hi there, thanks for your review. I'm very sorry to hear that you have experienced problems with the delivery of your order. I'm glad that we were able to sort this out for you. If there's anything further we can be of help with please do feel free to email us at socialmedia@thompson-morgan.com. Kind regards, Anne

Produktanmeldelser

Købsdato: 25/06/2017

Trusted Customer

Bekræftet af Feefo

9 years ago

Hvad Trusted Customer sagde om Thompson & Morgan:

Better customer service

Communicate more and effectively I.e. Delivery date and time window, when a refund is made, acknowledge problems with product and expedite remedial action and take full responsibility until resolved...

Læs flere

Ryan B

Thompson & Morgan

9 years ago

Hi there, thank you very much for your review. I am sorry to hear that you have experienced disappointment with the service you have received. We are always striving to provide the best service, and we appreciate your comments. I am also sorry to hear that you have problems with your purchase. I have left further comments on your product review. Kind regards, Ryan

Produktanmeldelser

Købsdato: 25/06/2017

Trusted Customer

Bekræftet af Feefo

9 years ago

Hvad Trusted Customer sagde om Thompson & Morgan:

Happy to go to Thompson and Morgan first

Very quick action and delivery and follow up on any issues are dealt with quickly and efficiently

Mel Wood

Thompson & Morgan

9 years ago

Super, we're delighted to hear it. Thanks for the feedback.

Ryan B

Thompson & Morgan

9 years ago

Thank you very much for your review, I am glad to hear that you have been happy with our service, and that your queries have been dealt with efficiently. I hope that we can continue to be of service to you. Kind regards, Ryan

Købsdato: 26/06/2017

Pålidelig kunde

Bekræftet af Feefo

9 years ago

Very pleased with Geranium Roxanne plants. They arrived in good condition and we were kept informed about when to expect them to arrive.

Ryan B

Thompson & Morgan

9 years ago

Glad to hear that you are please with your order, and the service you have received from us. We appreciate your feedback :) Kind regards, Ryan

Produktanmeldelser

Købsdato: 26/06/2017

Trusted Customer

Bekræftet af Feefo

9 years ago

Hvad Trusted Customer sagde om Thompson & Morgan:

Quality of both plant received and delivery of same.

Ryan B

Thompson & Morgan

9 years ago

Thank you for your positive comments, we appreciate your feedback :) Kind regards, Ryan

Produktanmeldelser

Købsdato: 23/06/2017

Trusted Customer

Bekræftet af Feefo

STroud

9 years ago

Hvad Trusted Customer sagde om Thompson & Morgan:

Faultless

Excellent service from start to finish. Faultless.

Ryan B

Thompson & Morgan

9 years ago

Thank you so much! Glad to hear that you have been happy with the service. Kind regards, Ryan

Produktanmeldelser

Købsdato: 26/06/2017

Trusted Customer

Bekræftet af Feefo

9 years ago

Hvad Trusted Customer sagde om Thompson & Morgan:

Cheap vegetable seeds

They sell veg seeds at £0.50 at the end of the season which suits people like me who use many seed varieties over as long as four years.

Ryan B

Thompson & Morgan

9 years ago

Hi there, thank you very much for your feedback. I am glad that you have been happy with our range and our service. I am, however, sorry that you missed out on the Strawberry offer. I have provided a response to your product review below. Please let me know if I can be of any further help at all. Kind regards, Ryan

Produktanmeldelser

Købsdato: 26/06/2017

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Feefo Trusted Service Awards

Vores uafhængige priser anerkender de bedste mærker inden for kundeservice. Vinderne findes ud fra de bedømmelser, de får fra deres kunder.

Hvad er Trusted Service Awards?

Hvorfor stole på Feefo-anmeldelser?

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Hvordan indsamles Feefo-anmeldelser?

Hvem kan skrive en Feefo-anmeldelse?

Hvordan verificerer vi anmeldelser?

Hvordan håndterer vi falske anmeldelser?