Hvordan indsamles Feefo-anmeldelser?

Vi indsamler uafhængig feedback på vegne af de virksomheder, der samarbejder med os. Vores platform når kun ud til verificerede købere, så du kan være sikker på, at du læser anmeldelser fra rigtige kunder.

Hvem kan skrive en Feefo-anmeldelse?

Kun kunder med købsbevis kan skrive en Feefo-anmeldelse. Det sikrer vi ved at tage kontakt til køberne lige efter deres transaktion.

Hvordan verificerer vi anmeldelser?

Vi kontrollerer, at anmeldelserne kommer fra ægte kunder, ved at matche dem med et salg eller en transaktion. Folk bliver først inviteret til at skrive en anmeldelse, når de har købt noget hos virksomheden.

Hvordan håndterer vi falske anmeldelser?

Feefo forhindrer folk i at skrive falske anmeldelser, fordi vi kun inviterer verificerede købere til at give feedback.

Anmeldelser af Thompson & Morgan

120,154 af 120,153 anmeldelser

Trusted Customer

Bekræftet af Feefo

9 years ago

Hvad Trusted Customer sagde om Thompson & Morgan:

plants much better than expected. Would definitely recommend company

Ryan B

Thompson & Morgan

9 years ago

Thank you for your recommend, glad to hear that we have exceeded your expectations! Kind regards, Ryan

Købsdato: 30/06/2017

Trusted Customer

Bekræftet af Feefo

Bury St Edmunds

9 years ago

Hvad Trusted Customer sagde om Thompson & Morgan:

Good supplier

Good service and products were of good quality

Ryan B

Thompson & Morgan

9 years ago

Thank you very much, glad to hear it :) Kind regards, Ryan

Produktanmeldelser

Købsdato: 28/06/2017

Trusted Customer

Bekræftet af Feefo

9 years ago

Hvad Trusted Customer sagde om Thompson & Morgan:

I am very happy with the service and prompt delivery

Steve

Thompson & Morgan

9 years ago

Thank you for your review. We are glad you are happy with our exceptional service, this is a service we plan to continue for years to come. Happy gardening, Steve

Produktanmeldelser

Købsdato: 04/07/2017

Trusted Customer

Bekræftet af Feefo

9 years ago

Hvad Trusted Customer sagde om Thompson & Morgan:

Their service is very good

Ryan B

Thompson & Morgan

9 years ago

Glad to hear it, thank you very much! Kind regards, Ryan

Produktanmeldelser

Købsdato: 28/06/2017

Pålidelig kunde

Bekræftet af Feefo

9 years ago

Lovely plants!

Lovely plants, arrived in very fresh , good condition. Would recommend.

Ryan B

Thompson & Morgan

9 years ago

Thank you so much for the recommendation, glad that you have been happy with our service. Kind regards, Ryan

Købsdato: 28/06/2017

Pålidelig kunde

Bekræftet af Feefo

9 years ago

No I wouldn't purchase again however they dealt with my complaint quickly and positively

Steve

Thompson & Morgan

9 years ago

Thank you for your feedback. While complaints such as yours are extremely rare we take them very seriously. I am going to pass on the issues you have raised to the relevant department. Regards, Steve

Produktanmeldelser

Købsdato: 29/06/2017

Trusted Customer

Bekræftet af Feefo

Tavistock, Devon

9 years ago

Hvad Trusted Customer sagde om Thompson & Morgan:

Of the 36 plants only the lavender + 1 other variety I can't remember have all survived despite following all instructions. Minus X1 geum; minus X1 carnation; minus 2x Aquilegia, none of the...

Læs flere

Faye

Thompson & Morgan

9 years ago

I am really sorry to hear that they have not done well and truly appreciate you letting us know, this allows us to gather feedback for what need improving on for the future going forward. I'm happy to advise I have arranged for a replacement pack to be sent to you in in September, which I am sure will be perfect :) ~ Kindest regards Faye

Produktanmeldelser

Købsdato: 28/06/2017

Trusted Customer

Bekræftet af Feefo

9 years ago

Hvad Trusted Customer sagde om Thompson & Morgan:

Great value but not great quality

Hi delivery was quick . Upon receipt of plants I opened immediately but was very disappointed with quality, some plants where so wet, that they we're slimy . I potted up as per instructions but...

Læs flere

Natalie

Thompson & Morgan

9 years ago

O gosh that's not good Marie, so sorry to hear your plants were too wet and didn't look good when you finally received them. I have replaced these for you and they will arrive with you by the end of September. I do hope this makes up for the disappointment with your plants but I'm so pleased that you were happy with the service you have received :)

Kind regards

Natalie.

Trusted Customer

9 years ago

Hi Natalie Many thanks for your very kind response, very much appreciated but not necessary. I've always been totally happy with previous purchases . I'm sure that this is a one off. Service as always is excellent.

Produktanmeldelser

Købsdato: 28/06/2017

Pålidelig kunde

Bekræftet af Feefo

9 years ago

Plants were sent when they said they would and in excellent condition.

Ryan B

Thompson & Morgan

9 years ago

We appreciate your feedback, thank you very much. Kind regards, Ryan

Produktanmeldelser

Købsdato: 28/06/2017

Pålidelig kunde

Bekræftet af Feefo

9 years ago

Once again excellent quality plants, packaged very carefully and delivered quickly

Ryan B

Thompson & Morgan

9 years ago

Great to hear that your items arrived safely, thank you for your comments :) Kind regards, Ryan

Produktanmeldelser

Købsdato: 28/06/2017

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Feefo Trusted Service Awards

Vores uafhængige priser anerkender de bedste mærker inden for kundeservice. Vinderne findes ud fra de bedømmelser, de får fra deres kunder.

Hvad er Trusted Service Awards?

Hvorfor stole på Feefo-anmeldelser?

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Thompson & Morgan Anmeldelser

10 FREE Pinks SnipsFlere anmeldelser af dette produktSe produktwebstedetGood quality and strong plants received within two weeks.

Alstroemeria Indian SummerFlere anmeldelser af dette produktSe produktwebstedetPlants took a while to pick up

Hollyhock Spring Celebrities Mixed AnnualFlere anmeldelser af dette produktSe produktwebstedetThey are not growing yet. They are just seeds

Lobelia Cascade Improved Mixed Garden ReadyFlere anmeldelser af dette produktSe produktwebstedetExtremely poor quality. Many cells missing plants

Geranium Best Red F1 Hybrid Garden ReadyFlere anmeldelser af dette produktSe produktwebstedetPoor quality.Very small for this time of the season

Begonia x tuberhybrida Apricot Shades Improved F1 Hybrid Garden ReadyFlere anmeldelser af dette produktSe produktwebstedetOnly good for the compost bin. Extremely poor quality.Many cells empty of plants.

36 FREE PerennialsFlere anmeldelser af dette produktSe produktwebstedetSee previous comment please

36 FREE PerennialsFlere anmeldelser af dette produktSe produktwebstedetHave only given three stars, please refer to previous comments.

Clematis New LoveFlere anmeldelser af dette produktSe produktwebstedetThey were in excellent condition. Too late for flowering this year however.

Clematis New LoveFlere anmeldelser af dette produktSe produktwebstedet

Hvordan indsamles Feefo-anmeldelser?

Hvem kan skrive en Feefo-anmeldelse?

Hvordan verificerer vi anmeldelser?

Hvordan håndterer vi falske anmeldelser?