The height of the first ridge was too high for my sore neck, even when I take all the noodles out. I have tried putting a few strategic ones back but still it feels uncomfortable. My next...
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Therapeutic Pillow
Therapeutic Pillow
13 years ago
Thanks very much for your feedback.
With regards to your negative service rating can you please let us know where we have gone wrong. Our records show that order was placed on a Friday and was dispatched on the monday via Australia post so would have thought it should have been with you on the tuesday or the wednesday. If this wasn't the case i do appologise and please let us know if there were any issues with our staff here or anything else.
With regards to the shape of the pillow the contour can take a little getting used to but normally with a bit of playing around with either the inserts or the noodles a good level of comfort can be found. We have also had people cut the pillows to suit their needs and an electric knife can help to tailor a solution when the other options have been already tried. Please give us a call on 03 8585 6685 if you would like any further advice.
Warm regards
Brett Parnham
TPI customer service.
Produktanmeldelser
Købsdato: 11/04/2013
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Bekræftet af Feefo
13 years ago
Best pregnancy purchase I made and great for recovery from caeseran section also.
Therapeutic Pillow delivered above and beyond. I had an issue with my order (not their fault) and they replaced the product for me. I was really impressed with the customer service.
Produktanmeldelser
Købsdato: 12/04/2013
0
Del
Pålidelig kunde
Bekræftet af Feefo
13 years ago
Great service, super fast shipment especially considering I'm in Greece.
At Therapeutic Pillow International, we pay attention to what our customers say about our products.
Our design department is continuously working on new produts to improve posture in that they provide optimal comfort and balanced head support, neck support and back support, and to generally improve circulation to all parts of the body.
With over 30 years of experience, we have a tradition of making products that make our customers happy.
Vi indsamler uafhængig feedback på vegne af de virksomheder, der samarbejder med os. Vores platform når kun ud til verificerede købere, så du kan være sikker på, at du læser anmeldelser fra rigtige kunder.
Kun kunder med købsbevis kan skrive en Feefo-anmeldelse. Det sikrer vi ved at tage kontakt til køberne lige efter deres transaktion.
Vi kontrollerer, at anmeldelserne kommer fra ægte kunder, ved at matche dem med et salg eller en transaktion. Folk bliver først inviteret til at skrive en anmeldelse, når de har købt noget hos virksomheden.
Vi kontrollerer, at anmeldelserne kommer fra ægte kunder, ved at matche dem med et salg eller en transaktion. Folk bliver først inviteret til at skrive en anmeldelse, når de har købt noget hos virksomheden.
At Therapeutic Pillow International, we pay attention to what our customers say about our products.
Our design department is continuously working on new produts to improve posture in that they provide optimal comfort and balanced head support, neck support and back support, and to generally improve circulation to all parts of the body.
With over 30 years of experience, we have a tradition of making products that make our customers happy.