Inspiring and empowering customers to read, learn, create and play
Service
3.2
/5
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bedømmelseri det seneste år
Viser alle 269,282 anmeldelser
Pålidelig kunde
Bekræftet af Feefo
4 months ago
Missing items and damaged box
Service wasnt great. Lots of item were missing from order which the works had failed to contact me beforehand to tell me they werent available. Box was heavily damaged aswell so wouldnt order again
Donna Smith
The Works
4 months ago
Good afternoon,
Thank you for your feedback.
We are extremely sorry that your order has arrived with items missing.
Our records show a customer service adviser has been in touch and has issued a refund.
As a Company we take customer service and feedback very seriously and our aim is to continually improve the overall customer service and experience we provide.
Your feedback will be extremely helpful in this respect.
Kind regards,
The Works.
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Diane
Bekræftet af Feefo
GBR
4 months ago
Hvad Diane sagde om The Works:
Good selection
Good variety of books, which are reasonably priced, also quick delivery.
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Pålidelig kunde
Bekræftet af Feefo
4 months ago
Disappointing!
Used to be so good with online shopping and delivery, as I’m disabled and can’t get to the shops to buy bits. Now they have stopped that I guess it’s back to amazon for what I need. Very...
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Lorraine Elvin
Bekræftet af Feefo
GBR
4 months ago
Hvad Lorraine Elvin sagde om The Works:
Books and crafts
Brilliant ordered books and they were delivered within 2 days well packaged as well. Great selection of crafts, games and art supplies at a good price. Very disappointed the online delivery is ending...
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Pålidelig kunde
Bekræftet af Feefo
4 months ago
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Pålidelig kunde
Bekræftet af Feefo
4 months ago
Great icompany, but disappointing news re online service!
The Works has always been my go to for stationery, craft and books. Their prices are second to none. I have been using their online service since becoming ill four years ago; unfortunately they have...
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Pålidelig kunde
Bekræftet af Feefo
4 months ago
Works Delivery
It's easy to order and pay for your goods and the delivery is also quick. Your order is also well packaged and the prices are very competitive.
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Alexandra Teixeira
Bekræftet af Feefo
4 months ago
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Judith Higby
Bekræftet af Feefo
GBR
4 months ago
Hvad Judith Higby sagde om The Works:
Great job “ thanks “
Great service , as always !! I buy most of my Brownie’s craft and more needs from ,
The Works. Have done for years !! The service is excellent.
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Perrynobs
Bekræftet af Feefo
4 months ago
Hvad Perrynobs sagde om The Works:
I used click, pay and collect. The staff bought my parcel to me in the shop, the assistant was very smiley.
The Works is one of the UK’s leading multi-channel specialist retailers of value gifts, arts, crafts, toys, books and stationery, with over 530 stores.
Vi indsamler uafhængig feedback på vegne af de virksomheder, der samarbejder med os. Vores platform når kun ud til verificerede købere, så du kan være sikker på, at du læser anmeldelser fra rigtige kunder.
Kun kunder med købsbevis kan skrive en Feefo-anmeldelse. Det sikrer vi ved at tage kontakt til køberne lige efter deres transaktion.
Vi kontrollerer, at anmeldelserne kommer fra ægte kunder, ved at matche dem med et salg eller en transaktion. Folk bliver først inviteret til at skrive en anmeldelse, når de har købt noget hos virksomheden.
Vi kontrollerer, at anmeldelserne kommer fra ægte kunder, ved at matche dem med et salg eller en transaktion. Folk bliver først inviteret til at skrive en anmeldelse, når de har købt noget hos virksomheden.
The Works is one of the UK’s leading multi-channel specialist retailers of value gifts, arts, crafts, toys, books and stationery, with over 530 stores.