Inspiring and empowering customers to read, learn, create and play
Service
3.2
/5
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1,284
bedømmelseri det seneste år
Viser alle 269,282 anmeldelser
Pålidelig kunde
Bekræftet af Feefo
8 months ago
Very good but delivery takes to long
0
Del
LF
Lorna Ferns
Bekræftet af Feefo
8 months ago
0
Del
GS
Gemma Symons
Bekræftet af Feefo
GBR
8 months ago
Hvad Gemma Symons sagde om The Works:
Long delivery wait time
Placing the order was very simple and straightforward BUT their delivery is 15 working days (so minimum 3 weeks) which is very poor, I definitely won't be ordering again.
Dispatch and delivery takes far too long for the price it costs for delivery books arrive a bit battered
0
Del
EO
Elise Oflynn
Bekræftet af Feefo
8 months ago
0
Del
SC
Samantha Cobb
Bekræftet af Feefo
GBR
8 months ago
Hvad Samantha Cobb sagde om The Works:
Online Order Review
I've always loved the works, but unfortunately I made an order a month ago and have still not recieved it. I appreciate it's Christmas time and it's busy. But after 1 phone call attempt and giving up...
Læs flere
0
Del
HK
Helen K
Bekræftet af Feefo
GBR
8 months ago
Hvad Helen K sagde om The Works:
Awful
I ordered some books on 17th November and today is the 19th December and I haven’t received them.
0
Del
SS
Susan Smithson
Bekræftet af Feefo
GBR
8 months ago
Hvad Susan Smithson sagde om The Works:
Hopeless
Took them 2 weeks to tell me the item was out of stock!
0
Del
Pålidelig kunde
Bekræftet af Feefo
8 months ago
Good company poor delivery companye
Took three weeks for delivery
Donna Smith
The Works
8 months ago
Good afternoon,
Thank you for your feedback.
I'm very sorry to hear that your order was delayed due to an issue with the warehouse
We are working closely with our warehouse to improve the service and appreciate all feedback to help us to look into this further. This will be passed to them to investigate.
As a Company we take customer service and feedback very seriously and our aim is to continually improve the overall customer service and experience we provide.
Your feedback will be extremely helpful in this respect.
Kind regards,
The Works.
The Works is one of the UK’s leading multi-channel specialist retailers of value gifts, arts, crafts, toys, books and stationery, with over 530 stores.
Vi indsamler uafhængig feedback på vegne af de virksomheder, der samarbejder med os. Vores platform når kun ud til verificerede købere, så du kan være sikker på, at du læser anmeldelser fra rigtige kunder.
Kun kunder med købsbevis kan skrive en Feefo-anmeldelse. Det sikrer vi ved at tage kontakt til køberne lige efter deres transaktion.
Vi kontrollerer, at anmeldelserne kommer fra ægte kunder, ved at matche dem med et salg eller en transaktion. Folk bliver først inviteret til at skrive en anmeldelse, når de har købt noget hos virksomheden.
Vi kontrollerer, at anmeldelserne kommer fra ægte kunder, ved at matche dem med et salg eller en transaktion. Folk bliver først inviteret til at skrive en anmeldelse, når de har købt noget hos virksomheden.
The Works is one of the UK’s leading multi-channel specialist retailers of value gifts, arts, crafts, toys, books and stationery, with over 530 stores.