Inspiring and empowering customers to read, learn, create and play
Service
3.2
/5
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556
100
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448
1,284
bedømmelseri det seneste år
Viser alle 269,282 anmeldelser
Pålidelig kunde
Bekræftet af Feefo
12 years ago
Brilliant service and fanatic books
0
Del
Pålidelig kunde
Bekræftet af Feefo
12 years ago
Unfortunately the website is frequently incorrect as to what items are in stock and in…
Unfortunately the website is frequently incorrect as to what items are in stock and in what quantities, and items get reported as dispatched when in fact they are out of stock.
The Works
The Works
12 years ago
Good Afternoon
Thank you for your feedback.
Our web site is updated at times throughout the day which can occasionally result in goods as showing in stock when they have sold out.
We do apologise for any inconvenience or disappointment this may cause.
Regards
The Works Customer Service
0
Del
Pålidelig kunde
Bekræftet af Feefo
12 years ago
Product and price was good however, could of got here sooner. Thank you
0
Del
Pålidelig kunde
Bekræftet af Feefo
12 years ago
terrible delivery service good products but not efficient with delivery or communication...
terrible delivery service good products but not efficient with delivery or communication...
The Works
The Works
12 years ago
Good Morning
Thank you for your feedback.
I do apologsie that your items were not delivered timely and also that you have not received our usual high level of customer service on this occasion.
It is from customer feedback that we are able to review and improve our services to you.
Regards
The Works Customer Service
0
Del
Pålidelig kunde
Bekræftet af Feefo
12 years ago
Perfect
0
Del
Pålidelig kunde
Bekræftet af Feefo
12 years ago
It took two weeks for my order to get to me despite paying for a…
It took two weeks for my order to get to me despite paying for a quicker service. By the time everything had arrived, the birthday parties were over. Was very disappointed.
The Works
The Works
12 years ago
Good Morning
Thank you for your feedback.
I do apologise that your order took longer to arrive than expected.
Occasionally delays do occur with our couriers and we apologise for this.
Thank you once again for your feedback. It is from customer reviews that we are able to improve our service to you.
The Works Customer Service
0
Del
Pålidelig kunde
Bekræftet af Feefo
12 years ago
Excellent service .Fast delivery
0
Del
Pålidelig kunde
Bekræftet af Feefo
12 years ago
excellent transaction good service
0
Del
Pålidelig kunde
Bekræftet af Feefo
12 years ago
Quick delivery
0
Del
Pålidelig kunde
Bekræftet af Feefo
12 years ago
All went very smoothly, as a childminder I ordered a large amount of books for…
All went very smoothly, as a childminder I ordered a large amount of books for the children I am caring for, they all arrived within 4 working days.
The Works is one of the UK’s leading multi-channel specialist retailers of value gifts, arts, crafts, toys, books and stationery, with over 530 stores.
Vi indsamler uafhængig feedback på vegne af de virksomheder, der samarbejder med os. Vores platform når kun ud til verificerede købere, så du kan være sikker på, at du læser anmeldelser fra rigtige kunder.
Kun kunder med købsbevis kan skrive en Feefo-anmeldelse. Det sikrer vi ved at tage kontakt til køberne lige efter deres transaktion.
Vi kontrollerer, at anmeldelserne kommer fra ægte kunder, ved at matche dem med et salg eller en transaktion. Folk bliver først inviteret til at skrive en anmeldelse, når de har købt noget hos virksomheden.
Vi kontrollerer, at anmeldelserne kommer fra ægte kunder, ved at matche dem med et salg eller en transaktion. Folk bliver først inviteret til at skrive en anmeldelse, når de har købt noget hos virksomheden.
The Works is one of the UK’s leading multi-channel specialist retailers of value gifts, arts, crafts, toys, books and stationery, with over 530 stores.