Hvordan indsamles Feefo-anmeldelser?

Vi indsamler uafhængig feedback på vegne af de virksomheder, der samarbejder med os. Vores platform når kun ud til verificerede købere, så du kan være sikker på, at du læser anmeldelser fra rigtige kunder.

Hvem kan skrive en Feefo-anmeldelse?

Kun kunder med købsbevis kan skrive en Feefo-anmeldelse. Det sikrer vi ved at tage kontakt til køberne lige efter deres transaktion.

Hvordan verificerer vi anmeldelser?

Vi kontrollerer, at anmeldelserne kommer fra ægte kunder, ved at matche dem med et salg eller en transaktion. Folk bliver først inviteret til at skrive en anmeldelse, når de har købt noget hos virksomheden.

Hvordan håndterer vi falske anmeldelser?

Feefo forhindrer folk i at skrive falske anmeldelser, fordi vi kun inviterer verificerede købere til at give feedback.

The Works Anmeldelser | Kundeservice Anmeldelser af {{merchantUrl}} | Feefo

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Cara Ratukalou

Bekræftet af Feefo

7 months ago

Hvad Cara Ratukalou sagde om The Works:

Ordered books on the 2nd December, Got an email on the 7th December to say they were at the depot. Chased order up as they were sat at the depot for over 7 days, didn't get a response and had an...

Læs flere

Donna Smith

The Works

7 months ago

Good afternoon, Thank you for your feedback. I'm very sorry to hear that your order was lost in transit. We are working closely with our couriers to improve the service and appreciate all feedback to help us to look into this further. This will be passed to them to investigate. Our records show a customer service adviser has issued a refund. As a Company we take customer service and feedback very seriously and our aim is to continually improve the overall customer service and experience we provide. Your feedback will be extremely helpful in this respect. Kind regards The Works.

1

Pålidelig kunde

Bekræftet af Feefo

7 months ago

Never Arrived!

Large order, expected delivery date 7th December still hadn't arrived by 23rd December and had to be cancelled by myself. No action taken by the works, no updates on my order- just me chasing and no...

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Donna Smith

The Works

7 months ago

Good afternoon, Thank you for your feedback. I'm very sorry to hear that your order was lost in transit. We are working closely with our couriers to improve the service and appreciate all feedback to help us to look into this further. This will be passed to them to investigate. Our records show a customer service adviser has issued a refund. As a Company we take customer service and feedback very seriously and our aim is to continually improve the overall customer service and experience we provide. Your feedback will be extremely helpful in this respect. Kind regards The Works.

0

Pålidelig kunde

Bekræftet af Feefo

7 months ago

Would recommend

Good selection of items easy to order and speedy delivery

0

JR

Jan St romaine

Bekræftet af Feefo

7 months ago

Hvad Jan St romaine sagde om The Works:

Quick and easy ordering

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KM

KIERAN M

Bekræftet af Feefo

GBR

7 months ago

Hvad KIERAN M sagde om The Works:

Slow dispatch & delivery every time

Good products and price but the delivery is far too slow. Especially in today's age of next day delivery. Really let's the company down. Every order has been the same. So its not s one off.

0

Pålidelig kunde

Bekræftet af Feefo

7 months ago

Good books

Really good selection of books at competitive prices and quick delivery. Thanks to all the staff there.

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MM

Michael M

Bekræftet af Feefo

GBR

7 months ago

Hvad Michael M sagde om The Works:

The Works - wonderful, EVRI - terrible

Unfortunately, whilst I have great affection for The Works, I cannot applaud their choice of delivery service EVRI. I ordered goods as stocking fillers at the beginning of December and whilst I have...

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Donna Smith

The Works

7 months ago

Good afternoon, Thank you for your feedback. I'm very sorry to hear that your order was damaged at the couriers. We are working closely with our couriers to improve the service and appreciate all feedback to help us to look into this further. This will be passed to them to investigate. Our records show a customer service adviser has been in touch and has resolved your issues. As a Company we take customer service and feedback very seriously and our aim is to continually improve the overall customer service and experience we provide. Your feedback will be extremely helpful in this respect. Kind regards The Works.

0

TN

Teresa Nugent

Bekræftet af Feefo

7 months ago

0

Pålidelig kunde

Bekræftet af Feefo

7 months ago

0

CP

Chris Parker

Bekræftet af Feefo

7 months ago

0