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The Works Anmeldelser | Kundeservice Anmeldelser af {{merchantUrl}} | Feefo

Viser alle 269,282 anmeldelser

Carol Ives

Bekræftet af Feefo

6 months ago

Hvad Carol Ives sagde om The Works:

Sadly not a fast enough service for modern day.

It was slow,I was notified quite late that my order could not be fullfilled and i was sent two wrong items. I love the store but live 15 miles away but i would not order online again which is a shame

Donna Smith

The Works

6 months ago

Good afternoon, Thank you for your feedback. We are extremely sorry that your order took longer than expected with incorrect items. Please contact Customer service on 0121 313 6050 or email enquiries@theworks.co.uk. This will be passed to the relevant department for further training to ensure you receive our excellent customer service. As a Company we take customer service and feedback very seriously and our aim is to continually improve the overall customer service and experience we provide. Your feedback will be extremely helpful in this respect. Kind regards , The Works.

Elfa Allnutt

Bekræftet af Feefo

GBR

6 months ago

Hvad Elfa Allnutt sagde om The Works:

Service second to none.

Excellent as always.Have been using The Works. since beginning of ‘covid’ and always had excellent service.Easy to browse and place order.Delivered within 2-3 days.Order always correct,securely...

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Pålidelig kunde

Bekræftet af Feefo

6 months ago

Excellent

Pålidelig kunde

Bekræftet af Feefo

6 months ago

Several items missing from parcel

Donna Smith

The Works

6 months ago

Good afternoon, Thank you for your feedback. We are extremely sorry that your order has arrived with items missing. Our records show a customer service adviser has been in touch and has issued a refund. As a Company we take customer service and feedback very seriously and our aim is to continually improve the overall customer service and experience we provide. Your feedback will be extremely helpful in this respect. Kind regards, The Works.

Denise Simpson

Bekræftet af Feefo

GBR

6 months ago

Hvad Denise Simpson sagde om The Works:

Jigsaws

Ordered on line some jigsaws puzzles and the service was quick got them in four days jigsaws

Esther J Fenton-Allen

Bekræftet af Feefo

GBR

6 months ago

Hvad Esther J Fenton-Allen sagde om The Works:

Order from The Wirks

Everything was dealt quick and I was kept up to date every step of the way.

Pålidelig kunde

Bekræftet af Feefo

6 months ago

Good service

Easy ordering and everything went as predicted.

Pålidelig kunde

Bekræftet af Feefo

6 months ago

Lovely service

Lovely, staff were friendly and helpful. I paid for my goods quickly and was made to feel very welcome in the store

Holly

Bekræftet af Feefo

GBR

6 months ago

Hvad Holly sagde om The Works:

Damaged books

Awful. Notified that books were damaged beyond repair in transit after waiting nearly a week for delivery. Had to arrange a last minute present due to this. Will not be using online service again

Donna Smith

The Works

6 months ago

Good afternoon, Thank you for your feedback. Please accept our sincere apologies that your order was not delivered due to being damaged at the couriers. Our records show that our customer service team have issued a refund. As a Company we take customer service and feedback very seriously and our aim is to continually improve the overall customer service and experience we provide. Your feedback will be extremely helpful in this respect. Kind regards, The Works.

Stacey Mitchell

Bekræftet af Feefo

GBR

6 months ago

Hvad Stacey Mitchell sagde om The Works:

A great bargain

The service I received was outstanding. A very straightforward method of shopping. The selection was vast and I was able to read reviews before I brought my granddaughter a whole collection of books....

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