Hvordan indsamles Feefo-anmeldelser?

Vi indsamler uafhængig feedback på vegne af de virksomheder, der samarbejder med os. Vores platform når kun ud til verificerede købere, så du kan være sikker på, at du læser anmeldelser fra rigtige kunder.

Hvem kan skrive en Feefo-anmeldelse?

Kun kunder med købsbevis kan skrive en Feefo-anmeldelse. Det sikrer vi ved at tage kontakt til køberne lige efter deres transaktion.

Hvordan verificerer vi anmeldelser?

Vi kontrollerer, at anmeldelserne kommer fra ægte kunder, ved at matche dem med et salg eller en transaktion. Folk bliver først inviteret til at skrive en anmeldelse, når de har købt noget hos virksomheden.

Hvordan håndterer vi falske anmeldelser?

Feefo forhindrer folk i at skrive falske anmeldelser, fordi vi kun inviterer verificerede købere til at give feedback.

The Works Anmeldelser

http://www.theworks.co.uk

GOD

Inspiring and empowering customers to read, learn, create and play

Service

3.2

556

100

105

448

1,284

bedømmelseri det seneste år

Viser alle 269,282 anmeldelser

Louise Willsher

Bekræftet af Feefo

6 months ago

Pålidelig kunde

Bekræftet af Feefo

6 months ago

Excellent Service, Just the Packaging Department let the delivery down.

The Works service is very good. Unfortunately their packaging department let them down. When the courier delivered my parcel, it had burst open on two sides. The courier propped it up, so that he...

Læs flere

Pålidelig kunde

Bekræftet af Feefo

6 months ago

The service from the works was great. The product I bought was excellent. My only issue was with Evri who delivered the product over 2 weeks later than expected delivery date. This means I would...

Læs flere

Roger O'Brien-Hill

Bekræftet af Feefo

6 months ago

Pålidelig kunde

Bekræftet af Feefo

6 months ago

Prompt delivery and service

Gillian Turner

Bekræftet af Feefo

GBR

6 months ago

Hvad Gillian Turner sagde om The Works:

Non delivery

I didn’t receive the diaries. The message said could not deliver

Donna Smith

The Works

6 months ago

Good afternoon, Thank you for your feedback. I'm very sorry to hear that your order was not delivered to you. The couriers have advised that this order was badly damaged in transit. We are working closely with our couriers to improve the service and appreciate all feedback to help us to look into this further. This will be passed to them to investigate. Our records show a customer service adviser has issued a refund. As a Company we take customer service and feedback very seriously and our aim is to continually improve the overall customer service and experience we provide. Your feedback will be extremely helpful in this respect. Kind regards. The Works.

Pålidelig kunde

Bekræftet af Feefo

6 months ago

Great service

Did the job and delivered very quickly great service used a few times now

Pålidelig kunde

Bekræftet af Feefo

6 months ago

Good Service

This was easy to set up an order for the book I wanted & it arrived quickly with no problems.

Pålidelig kunde

Bekræftet af Feefo

6 months ago

Amazing! Excellent!

Pålidelig kunde

Bekræftet af Feefo

6 months ago

Selling products they don’t have

Selling books they don’t even have - book was never dispatched to the courier. Refunded immediately when I queried where it was so obviously never had any intention of supplying the book. Had I not...

Læs flere

Donna Smith

The Works

6 months ago

Good afternoon, Thank you for your feedback. We can confirm that your order was despatched. I'm very sorry to hear that your order was lost in transit. We are working closely with our couriers to improve the service and appreciate all feedback to help us to look into this further. This will be passed to them to investigate. Our records show a customer service adviser has been in touch and has issued a refund. As a Company we take customer service and feedback very seriously and our aim is to continually improve the overall customer service and experience we provide. Your feedback will be extremely helpful in this respect. Kind regards The Works.

Har du ikke modtaget en invitation til en anmeldelse?

Hvorfor stole på Feefo-anmeldelser?

Læs mere om Feefo