Hvordan indsamles Feefo-anmeldelser?

Vi indsamler uafhængig feedback på vegne af de virksomheder, der samarbejder med os. Vores platform når kun ud til verificerede købere, så du kan være sikker på, at du læser anmeldelser fra rigtige kunder.

Hvem kan skrive en Feefo-anmeldelse?

Kun kunder med købsbevis kan skrive en Feefo-anmeldelse. Det sikrer vi ved at tage kontakt til køberne lige efter deres transaktion.

Hvordan verificerer vi anmeldelser?

Vi kontrollerer, at anmeldelserne kommer fra ægte kunder, ved at matche dem med et salg eller en transaktion. Folk bliver først inviteret til at skrive en anmeldelse, når de har købt noget hos virksomheden.

Hvordan håndterer vi falske anmeldelser?

Feefo forhindrer folk i at skrive falske anmeldelser, fordi vi kun inviterer verificerede købere til at give feedback.

The Thinking Traveller Anmeldelser | Kundeservice Anmeldelser af https://www.feefo.com/reviews/the-thinking-traveller | Feefo

Pålidelig kunde

Bekræftet af Feefo

6 years ago

Top class

Superb selection of Villas. Very approachable to deal with. Great local knowledge and in house cook was superb. Garden and ambience at villa was wonderful and very relaxing experience

Produktanmeldelser

Købsdato: 01/06/2019

0

TL

Tobias Lenz

Bekræftet af Feefo

6 years ago

Hvad Tobias Lenz sagde om The Thinking Traveller:

Keine Probleme, alles reibungslos abgewickelt.

Produktanmeldelser

Købsdato: 01/06/2019

0

Pålidelig kunde

Bekræftet af Feefo

6 years ago

Best Booking Agent I've Used

This was the 2nd time I have used thinking traveller and the team were fantastic to work with. Nothing was too much trouble, they were on hand when I needed them, even fixing a booking error I made...

Læs flere

Produktanmeldelser

Købsdato: 09/06/2019

0

Pålidelig kunde

Bekræftet af Feefo

6 years ago

Casa Agave is just wonderful!

It is great to be looked after so well - from moment of booking to leaving the villa!

Produktanmeldelser

Købsdato: 01/06/2019

0

RH

Rene Held

Bekræftet af Feefo

6 years ago

Hvad Rene Held sagde om The Thinking Traveller:

Wunderschöner Urlaub

Ein perfekt organisierter Aufenthalt in einem ganz außergewöhnlichen Habitat. Absolut empfehlenswert und für uns definitiv nicht das letzte Mal...

Produktanmeldelser

Købsdato: 08/06/2019

0

Pålidelig kunde

Bekræftet af Feefo

6 years ago

The house was 100% as expected and the local contact was very effective

Graca Mutseyami - Client Relations Representative

The Thinking Traveller

6 years ago

Thank you so much for your lovely feedback, we will pass on your feedback to our local team who will be delighted to hear you kind words!

Produktanmeldelser

Købsdato: 05/06/2019

0

Pålidelig kunde

Bekræftet af Feefo

6 years ago

Very knowledgeable and helpful staff

Graca Mutseyami - Client Relations Representative

The Thinking Traveller

6 years ago

Thank you for your wonderful feedback!

Produktanmeldelser

Købsdato: 08/06/2019

0

MM

Marlio Martins

Bekræftet af Feefo

6 years ago

Hvad Marlio Martins sagde om The Thinking Traveller:

5 stars to Marea but 3 to Il Cappero based on the lack of transparency about the fact that the air conditioners in the living and dining room do not work and make it impossible to use that area of...

Læs flere

Eve Templeton - Client Relations Manager

The Thinking Traveller

6 years ago

Whilst I am pleased to hear that you enjoyed your time at Marea, I am really sorry to hear about the issues with the air conditioning in the living and dining rooms during your stay at Il Cappero. Having spoken with our local team, I am pleased to hear that the units concerned were repaired two days into your stay and are now working properly, however we are sorry that these issues had a negative impact on your stay.

MM

Marlio Martins

6 years ago

Eve, I regret to say that you’re getting inaccurate information from the local team. While a technician went to the house to work on the units, the problem was not solved during my entire stay. I'd bet that you’ll get more complaints from clients in the upcoming hot summer days.

Produktanmeldelser

Købsdato: 08/06/2019

0

RK

Roger Kirby

Bekræftet af Feefo

Millbrook

6 years ago

Hvad Roger Kirby sagde om The Thinking Traveller:

Property & Local Support 1st Rate; Central Office Irksome

The Eastern Sicilian Villa and staff excellent. Local TTT support by Barbara Meli exceptional, almost heroic in addressing an emergency. Central office officious and left doubts about its actual...

Læs flere

Eve Templeton - Client Relations Manager

The Thinking Traveller

6 years ago

We are all really pleased to hear that you enjoyed your time in Sicily with us and that Barbara was on hand to ensure everything ran smoothly during your stay. I am however sorry to hear that you were disappointed following your interactions with our London office. This certainly does not sound in line with the service we pride ourselves on. Due to extraordinary circumstances and movements, I can see you were in contact with an unusually large number of people for which we apologise. The €30 cook booking fee was introduced some years ago throughout our portfolio in an effort to minimise last-minute cancellation, however, this is certainly something we will be reviewing. Thank you for taking the time to send over your feedback.

RK

Roger Kirby

6 years ago

the 30 E fee cd achieve the non-cancellation objective simply by making it refundable if cook not cancelled

Produktanmeldelser

Købsdato: 08/06/2019

0

Pålidelig kunde

Bekræftet af Feefo

6 years ago

Everything well organised thanks.

Graca Mutseyami - Client Relations Representative

The Thinking Traveller

6 years ago

We are glad to be of service and look forward to welcoming you back to The Thinking Traveller in the near future!

Produktanmeldelser

Købsdato: 08/06/2019

0

The Thinking Traveller Anmeldelser

Villa EliaFlere anmeldelser af dette produkt (7)Se produktwebstedetGreat ambience, superb in house cooks, very relaxing, super pool. Good experience

AcquamarinaFlere anmeldelser af dette produkt (9)Se produktwebstedetA unique place ideally situated over a factually private beach. Consistent interior design with semblances of fox and hound style. Natural shadow directly around the villa providing a very pleasant...Læs flere

Casina EliaFlere anmeldelser af dette produkt (5)Se produktwebstedetGreat villa - had a few issues, the fridge leaked and there was electrical issues but the local support was there straight away to fix it.

Casa AgaveFlere anmeldelser af dette produkt (6)Se produktwebstedetWe spent two fantastic weeks at Casa Agave, early June 2019. The villa is very well equipped, we enjoy cooking and the kitchen was great, excellent choice of pots and pans! The garden is excellently...Læs flere

Trullo Terra DolceFlere anmeldelser af dette produkt (9)Se produktwebstedetAbsolut einzigartig! Immer wieder.

The Thinking Traveller - Corsica - A TorraFlere anmeldelser af dette produkt (1)Se produktwebstedetthe house was exactly as advertised on the website, so our expectations were fully met.

The Thinking Traveller - Sicily - SighilliFlere anmeldelser af dette produkt (2)Se produktwebstedetStunning location - never tired of the view. Loved the different seating areas outside so plenty of personal space if needed.

MareaFlere anmeldelser af dette produkt (3)Se produktwebstedetFantastic house, well equipped, amazing location

Il CapperoFlere anmeldelser af dette produkt (5)Se produktwebstedetThinking Traveler wasn’t transparent about the fact that the air conditioners in the living and dining room don’t work, which makes it impossible to stay in that area during the day even with windows...Læs flere

The Thinking Traveller - Sicily - Masseria GargalloFlere anmeldelser af dette produkt (4)Se produktwebstedetSee prior comment re Customer Experience

Hvordan indsamles Feefo-anmeldelser?

Hvem kan skrive en Feefo-anmeldelse?

Hvordan verificerer vi anmeldelser?

Hvordan håndterer vi falske anmeldelser?