firstly recorded messages in Spain only are useless when one only speaks English.
also do as you say you will do, if you are sending a service person for a one hour journey then they should be there...
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Oliver
The Moorings
5 years ago
Thank you for your message and your suggestions. I am sorry to hear of your recent experiences and that you felt we did not meet your expectations on this occasion. We will make sure that our voicemail messages are changed to English to help assist our English speaking customer when leaving messages. I will look into the other issues you had with your charter and will contact you directly so that we can discuss further how we can improve your next experience with us, Again, my apologies for any inconvenience we caused you or your crew.
We had a wonderful time and so I don't want to focus on negatives. We delivered feedback verbally to the wonderful Raymond at Va Vou. But given the cost of the boat just short of $8,000 Australian...
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Pålidelig kunde
5 years ago
Købsdato: 14/02/2019
The trip was difficult to organise because we could not really communicate with anyone at the Mooring base at Raiatea. The website was confusing because the different Mooring bases had different...
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TC
Trusted Customer
Auckland NZ
5 years ago
Købsdato: 14/11/2018
Hvad Trusted Customer sagde om The Moorings:
Great reception service, well presented briefings and an awesome boat in excellent condition.
Dean (Base manager) was fantastic, great local knowledge of area and boat tech. We had an old boat but it was well cared for and in great condition. All up, very pleased with Moorings, definitely...
Today, after almost 50 years at sea, The Moorings has established its reputation as the world's premier yacht charter company. Our award-winning charter fleet now includes more than 400 yachts in 20+ destinations across the globe. Whether it’s a self-skippered monohull; a Sail catamaran with a skipper at the helm; a high-performance Power catamaran or a Crewed yacht with a captain and chef—we’re here to make your time on the water truly unforgettable.
Vi indsamler uafhængig feedback på vegne af de virksomheder, der samarbejder med os. Vores platform når kun ud til verificerede købere, så du kan være sikker på, at du læser anmeldelser fra rigtige kunder.
Kun kunder med købsbevis kan skrive en Feefo-anmeldelse. Det sikrer vi ved at tage kontakt til køberne lige efter deres transaktion.
Vi kontrollerer, at anmeldelserne kommer fra ægte kunder, ved at matche dem med et salg eller en transaktion. Folk bliver først inviteret til at skrive en anmeldelse, når de har købt noget hos virksomheden.
Vi kontrollerer, at anmeldelserne kommer fra ægte kunder, ved at matche dem med et salg eller en transaktion. Folk bliver først inviteret til at skrive en anmeldelse, når de har købt noget hos virksomheden.
Today, after almost 50 years at sea, The Moorings has established its reputation as the world's premier yacht charter company. Our award-winning charter fleet now includes more than 400 yachts in 20+ destinations across the globe. Whether it’s a self-skippered monohull; a Sail catamaran with a skipper at the helm; a high-performance Power catamaran or a Crewed yacht with a captain and chef—we’re here to make your time on the water truly unforgettable.
