Hvordan indsamles Feefo-anmeldelser?

Vi indsamler uafhængig feedback på vegne af de virksomheder, der samarbejder med os. Vores platform når kun ud til verificerede købere, så du kan være sikker på, at du læser anmeldelser fra rigtige kunder.

Hvem kan skrive en Feefo-anmeldelse?

Kun kunder med købsbevis kan skrive en Feefo-anmeldelse. Det sikrer vi ved at tage kontakt til køberne lige efter deres transaktion.

Hvordan verificerer vi anmeldelser?

Vi kontrollerer, at anmeldelserne kommer fra ægte kunder, ved at matche dem med et salg eller en transaktion. Folk bliver først inviteret til at skrive en anmeldelse, når de har købt noget hos virksomheden.

Hvordan håndterer vi falske anmeldelser?

Feefo forhindrer folk i at skrive falske anmeldelser, fordi vi kun inviterer verificerede købere til at give feedback.

The Insurance Emporium Anmeldelser

https://www.theinsuranceemporium.co.uk

ENESTÅENDE

Service

4.8

331

391

bedømmelseri det seneste år

Viser alle 6,914 anmeldelser

Trusted Customer

9 years ago

Hvad Trusted Customer sagde om The Insurance Emporium:

No response to emails! Trying to cancel policy online application unclear

Filled out all fields to set up policy online and after entering bank details there was no response from website. Assumed policy hadn't set up as there was an error message. Emailed but no response....

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Becki

The Insurance Emporium

9 years ago

Thank you for your feedback and I am sorry that you were not satisfied with the level of service that you received, this is certainly not indicative of our usual levels of service.

I can confirm that this policy is cancelled and that no payments have been collected.

Kind regards

Daniel Noble

Customer Contact Team Leader

Trusted Customer

9 years ago

Hvad Trusted Customer sagde om The Insurance Emporium:

Excellent service

Excellent quick and simple to insure the three dogs no fuss

Pålidelig kunde

9 years ago

Not very happy

Trying to get through on phone to ask questions about pet insurance was very difficult, finished by taking out policy on line, I then find that because I have used a credit card to pay for the policy...

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Pålidelig kunde

9 years ago

Would recommend

The customer service agent was very helpful, answering all my questions. Would recommend.

Trusted Customer

9 years ago

Hvad Trusted Customer sagde om The Insurance Emporium:

Very helpful

Website very clear. Even though could have bought pet insurance online, preferred to speak to someone. Customer service very helpful too. I found them through compare the market but chose to buy...

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Pålidelig kunde

9 years ago

Pet Insurance

I tried for 2 days to get through on the telephone. I waited for over 20 minutes each time. Eventually I had a live chat with a very helpful lady who called me back. They really need to staff...

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Pålidelig kunde

9 years ago

Good insurance

Good insurance plan and reasonable payments

Trusted Customer

9 years ago

Hvad Trusted Customer sagde om The Insurance Emporium:

Highly recommended

Easy to use website. All information was to hand. Excellent value for money

Trusted Customer

9 years ago

Hvad Trusted Customer sagde om The Insurance Emporium:

Insurance ordered.

Simple and effective. Insurance is a necessary evil in that you purchase it with the hope it is never called upon; to this end I can provide an input in the purchase only The only complaint I had...

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Trusted Customer

9 years ago