good service from E&L, good communication as to product and how it would be better for my caravan insurance
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Del
Pålidelig kunde
9 years ago
Recommended
The insurance was good value for money compared to other companies and the staff was very helpful.
0
Del
Pålidelig kunde
9 years ago
Excellent customer service
I found the representative I spoke to very polite and helpful, She also went through all the options with me to find me the best product for my needs.
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Del
TC
Trusted Customer
new forest
9 years ago
Hvad Trusted Customer sagde om The Insurance Emporium:
return call bcks
you could begin by returning phone calls .i rang many many times and requested a call back but untill i emailed to ask if you still existed i had no response from you .this all took over a month...
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Daniel
The Insurance Emporium
9 years ago
Thank you for your feedback.
I am sorry for the service that has been provided to date, this is not indicative of our usual levels of service.
A senior member of our team will contact to discuss the situation with you.
Kind regards
Daniel Noble
Customer Contact Team Leader
1
Del
TC
Trusted Customer
9 years ago
Hvad Trusted Customer sagde om The Insurance Emporium:
easy to set up. great price. no hassle. wonderful people.
easy to set up. great price. no hassle. wonderful people.
0
Del
TC
Trusted Customer
9 years ago
Hvad Trusted Customer sagde om The Insurance Emporium:
Lacking communication.
My policy document file emailed to me was empty. I notified Emporium for them to send my documents but they haven't replied. Communication is lacking.
Emporium need to update their list of models as...
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0
Del
TC
Trusted Customer
9 years ago
Hvad Trusted Customer sagde om The Insurance Emporium:
Pretty good
Pretty good but charged me twice therefore had to contact customer services for a refund. Had read that the phone lines take forever tsk used chat instead which was really efficient and was refunded...
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0
Del
Pålidelig kunde
9 years ago
Could not buy on line because have no mobile number and could not proceed and had to ring and then incurred a collection charge which was NOT explained at the time . Hopefully this is sorted but it...
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0
Del
Pålidelig kunde
9 years ago
great service at a great price!
0
Del
TC
Trusted Customer
moodiesburn
9 years ago
Hvad Trusted Customer sagde om The Insurance Emporium:
telephoned and nice lady sorted my pet insurance swiftly
The Insurance Emporium protect the things you love, combining specialist insurance with expert knowledge. From pets, horses, weddings and caravans to cameras, bikes and boats, we use our specialist experience to create personal cover to keep those things safe because we know implicitly how much they mean to our customers.
Vi indsamler uafhængig feedback på vegne af de virksomheder, der samarbejder med os. Vores platform når kun ud til verificerede købere, så du kan være sikker på, at du læser anmeldelser fra rigtige kunder.
Kun kunder med købsbevis kan skrive en Feefo-anmeldelse. Det sikrer vi ved at tage kontakt til køberne lige efter deres transaktion.
Vi kontrollerer, at anmeldelserne kommer fra ægte kunder, ved at matche dem med et salg eller en transaktion. Folk bliver først inviteret til at skrive en anmeldelse, når de har købt noget hos virksomheden.
Vi kontrollerer, at anmeldelserne kommer fra ægte kunder, ved at matche dem med et salg eller en transaktion. Folk bliver først inviteret til at skrive en anmeldelse, når de har købt noget hos virksomheden.
The Insurance Emporium protect the things you love, combining specialist insurance with expert knowledge. From pets, horses, weddings and caravans to cameras, bikes and boats, we use our specialist experience to create personal cover to keep those things safe because we know implicitly how much they mean to our customers.